Justice
A Guide-Dog Discrimination Lawsuit Against Uber Will Move Forward
In response to a wave of ADA-related complaints about Uber and similar companies, a new ruling could raise the accountability bar for ride-hailing services.
In a ruling that could raise the accountability bar for all tech companies, a federal judge in San Francisco has allowed the National Federation of the Blind of California to pursue a lawsuit that accuses Uber of discrimination against visually impaired guide-dog users.
The NFB states that Uber drivers have violated ADA laws on multiple occasions by refusing to serve passengers with service animals. Drivers have also denied transport to blind people without dogs, the organization maintains. In other cases, animals were allowed passage but were allegedly mistreated. According to the original civil complaint, filed in September of 2014: