We are excited to announce that registration is now open for the 2015 Harris Customer Training Conference! Click here to register by August 31, 2015 to receive early bird pricing.
Conference Details
When
The Harris Customer Training Conference runs from Wednesday, October 21 to Friday, October 23, 2015
Where
Atlanta Marriott Marquis
265 Peachtree Center Ave.
Atlanta, Georgia 30303
404.521.0000
Make your reservation:
The special rate for the conference is $179USD (plus taxes & fees). A limited number of rooms are reserved at this rate. To secure a room book online by no later than August 31, 2015 or before the group rooms are sold out.
Rates & Fees
The early bird rate for a full conference pass is $875 if you register by August 31, 2015. Registration includes:
- Admission to all Conference Sessions
- Admission to the Sponsorship Showcase
- All conference sponsored meals (Breakfasts, Lunches and Breaks)
- Wednesday and Thursday night Special Events
Register Today!
Click the button below to register.
Helpful Links
Questions? Comments?
Contact HCTC@harriscomputer.com
Customer Buzz
Go-Lives
The City of Flagstaff, AZ is Live on Innoprise Community Development
The City of Flagstaff, AZ is now live on Innoprise Community Development. A customer since 2010, Flagstaff also uses the Innoprise Sales Tax and Financials modules.
Flagstaff, Arizona is the largest city in Northern Arizona, and is also the regional center and county seat for Coconino County, the second largest county in the 48 contiguous states. The City of Flagstaff is comprised of just over 64 square miles nestled at the base of the San Francisco Peaks. It is surrounded by one of the largest pine forests on Earth. At nearly 7,000 feet, Flagstaff is also one of the highest elevation cities in the United States. The City is a year-round mecca for visitors and many Arizonans maintain second homes here.
The Cities of Emporia, KS and Logan, UT are Live on Citizen Access
Innoprise’s Citizen Access Portal will equip Emporia and Logan with modern-day eGovernment capabilities that are fully integrated with their other Innoprise modules. Citizen Access delivers Innoprise functionality to the public over the Web, extending access to back office applications while offering citizens 24/7 online self-service capabilities.
Emporia, located between Kansas City and Wichita on Interstate 35, is the county seat of Lyon County, Kansas and had a population of nearly 25,000 as of the 2010 Census. The City also uses the Innoprise Community Development suite, which includes Code Enforcement, Planning & Zoning, and Permits & Licenses. In addition, Emporia uses the Innoprise CIS/Utility Billing, Financials, and Payroll modules.
This month, Logan City added new features to its Citizen Access module. Rueben Nelson, Controller for the City, spoke about the implementation:
“Over the past several years our citizens have been requesting additional functionality in the Citizen Access module and we are now able to give them what they want. Chris and his team have been great to work with. The Harris team does a great job of making software conversions successful. Thanks Chris & the Harris Team.”
Logan will be using Harris Payment Gateway for citizen payment transactions.
Cities of Emporia, Kissimmee, and Logan Go Live on Employee Self Service Portal (ESSP)
The cities of Emporia, KS;
Kissimmee, FL; and Logan, UT all went live on
Innoprise Employee Self Service Portal (ESSP) this month.
ESSP allows City employees to gain access to secure Web pages so that they can view and/or edit personal information including leave accruals, direct deposits, address changes, etc. Our ESSP also offers a streamlined timekeeping interface. Timekeeping allows employees to manage tasks, record their time, and update basic personal information with no strain on HR resources.
Praise for Gen
Jeromy King from the City of Brighton, CO wrote in to express praise for Harris ERP Support Analyst Genevieve: "I wanted to say that Genevieve is really good on the support desk. She has always handled issues very well and always followed up."
Harris Payment Gateway
Integration with Innoprise Citizen Access
Did you know that Innoprise Citizen Access integrates with Harris Payment Gateway? This integration offers your citizens a convenient way to pay their community development permit, license and project payments; Utility Billing one time and recurring payments; and sales tax payments.
The Harris Payment Gateway is a hosted, PCI-compliant payment processing Website (think of it like PayPal checkout). Applications integrating with the Gateway basically construct a “shopping cart” which is sent to the Gateway. The end-user is redirected to the secure Gateway site, where they supply their sensitive information and complete the payment process. If the transaction is successful, the end user is redirected back to the originating application (i.e. Citizen Access) and the records in Innoprise Utility Billing or Innoprise Community Development are updated appropriately.
This design means that sensitive credit card information never flows through our applications or even our customers’ networks.
For more information about Harris Payment Gateway, please contact Barry Anderson.
Recap: DataNow User Group
The City of Moses Lake, Washington hosted the DataNOW User Group meeting on June 10th. Five DataNOW customer sites participated in the meeting representing customers from Washington and Idaho. Customers had an opportunity to engage in round table discussions throughout the day, along with Payroll and Utility Billing breakout sessions. The meeting was very well received by all attendees. We are looking for a host for next year’s event. If you are interested in hosting, please contact
Donna Parker.
Upcoming Regional User Groups
Watch your email for details about the upcoming Regional User Group meetings!
Glynn County, GA will graciously host a meeting for the Southeast Regional Group on Wednesday, August 26th, 2015. It will be held at the beautiful facilities of St. Simons Island Casino, 550 Beachview Drive, St. Simons Island, GA
Ohio Housing Finance Agency located at 57 E Main St, Columbus, OH will once again host the next meeting for the Great Lakes Group on November 5th, 2015.
Watch for more meetings coming your way across the country! If you would like to host a regional group meeting, please contact Donna Parker to become a part of this exciting opportunity to meet your colleagues and share ideas. These meetings are the perfect forum to grow your network and have a fun yet learning experience!
