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Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Blog & Press

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

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  • Scholarship Program

    Published on Mar 18, 2024

    Dream Big, Achieve More: The Collins Community Credit Union Scholarship Program!

    We're investing in Iowa's brightest minds by offering 2 scholarships worth $1,000 each, to deserving full-time and part-time students who demonstrate academic excellence, financial responsibility and a passion for making a difference.

  • ATM to ITM Upgrades Coming

    Published on Mar 15, 2024

    Upgrade your banking experience with our ATM to ITM conversion!

  • Empowering Success - A conversation on Achieve@Collins

    Published on Mar 04, 2024

    Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program.

    Read on for his insights on Achieve@Collins’ impact in the greater Iowa community.

  • Introducing our New Security Feature: Voice Biometrics

    Published on Oct 31, 2023

    We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information. 

  • Four Ways to Save on Gifts this Holiday Season

    Published on Oct 25, 2023

    It’s easy to be enchanted by the seasonal magic of shopping malls and outlet stores: photos with Santa and his little elves, kiosks with peppermint hot chocolate, and colorful signs displaying one-time-only deals and discounts - all under the warm glow of twinkly lights.

  • Important Enhancements to Your Member Contact Center Experience – Effective October 3

    Published on Sep 29, 2023

    We're excited to announce two important upgrades to our Member Contact Center, both beginning on Tuesday, October 3, 2023:

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