Culture

Americans Have Been Cursing at Automated Checkouts Since 1937

Self-checkouts feel like a product of the disconnected Internet age, but Clarence Saunders pushed them nearly 80 years ago.
University of Memphis Library

Who enjoys struggling with microscopic barcodes and unmarked bits of produce in the self-checkout lane? Nobody? Too bad; self-automated modules are here to stay. With a few exceptions, virtually every new grocery store in America is asking consumers to do a bit of work at the end of their trip, reducing face-to-face interaction with employees and, theoretically, overhead costs. (Though interestingly, supermarket labor spending has actually been on the rise for the last couple of decades.)

Self-checkout feels like a product of the disconnected Internet age, but in fact, the concept is nearly 80 years old. Next time you openly swear at a fritzing scanner, direct the sentiment at Clarence Saunders. Born 1881 to a Virginia tobacco farmer, Saunders spent a lifetime grasping for heights of shopping automation even greater than we know today, then falling and bootstrapping himself back up again and again.