This is beginning to get on my nerves, the fact that i reported this to support, no contact. Reported on the forums where others are now coming forward with the same issue happening at all kinds of different point in quests. And yet no contact or support from any development staff to say we are at least looking at the issue, would upload a video of problem, but PS4 starts recording and then delets what it recorded when the game crashes so i can't show it, only video of the crash the console saves is for the error report to sony.
Just recorded the error on my phone sorry for low quaility.
[video]https://youtu.be/Q2IrEhcTIIw[/video]
---------- Updated at 10:01 PM ----------
Just received this email response to my contact to support yesterday about this issue,
Hello,
Thank you for the contacting our technical support.
To solve the error you encountered, please follow the following steps:
Step 1: Close the application, install the latest system software and game update, and restart the system.
Step 2: If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.
Step 3: If you have upgraded the Hard Disk Drive (HDD) in your console, please re-install the original HDD.
Step 4: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
Step 5: If the error continues and occurs with every application, or as soon as the application starts, please contact PlayStation Support.
Kind regards,
Karol Pyziak
and no offense meant to any support staff but copying and pasting the PlayStation support info you get from sony for this issue is not very helpful, especially if you have actually looked at the forums stating most of us have already tried this solution no help. Also this solution makes it sound like it is the console not the game, every other game i own on the ps4 saves and loads it saves, this just seems to be isolated to witcher 3 in this particular instance. Why am i beginning to think that the devs for this game believe this is nothing to do with their code but the hardware it runs on. Just hope this is not true and they are working on this issue. I will not contact playstation support unless this happens with another game.
Just found out this save issue is also affecting the xbox one, so why tell us to contact playstation support, when it is quite clear this is an issue with the game itself.