Adel Abdul Moneim
It doesn't worth the money, their prices are much higher than other apps. Also they offer discounts and after booking found that all options included in the original package are excluded and I need to pay for it. Moreover, most of the time the app shows no available slots which means mostly the package will expire without benefit from the package I paid for . This is totally fraud
Hello, we apologize dear customer, in case you encounter a problem, please send the details of the problem to the following e-mail to take the necessary actions care@sweater.sa
Khalid ALGHATHAMI
I'll give it a 4-star rating due to the excellent service, on-time car washes, and polite staff. However, I hope to see more affordable exterior-only car wash options in the future to cater to different needs and potentially lower package prices.
Alaa Mohammed
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They rescheduled my appointment that I had booked two days earlier WITHOUT informing me. When I contacted customer service, they said: no biker is available on the time you chose!!!! If I didn't activate the notifications, I would never know that they changed the appointment and they will deduct the charges.. I will finish the packeage's remaining washes then I will uninstall the app. غيروا الموعد اللي كنت حاجزته من يومين وبدون ما يتواصلون معي. لو ما كنت مفعله الاشعارات ما كان دريت وكان خصموا.
5 people found this review helpful
اهلاً بك , رضاك يهمنا ونسعى دائما للتطوير وتحقيق الأفضل , يرجى تزويدنا بتفاصيل الحجز على رقم الواتساب التالي لإتخاذ الإجراء اللازم 966115201378+ او الايميل care@sweater.sa