ACCELERATE VolUme 1 • ISSUe 1
Keep Moving The data-driven integration revolution is Here
An OSI Systems Company
Welcome
to the first issue
In the border/port security realm, this issue
of Accelerate, a quarterly magazine highlighting
explores the World Customs Organization’s efforts
developments that address security screening
to develop a global standard for sharing x-ray
needs and solutions. The magazine’s name is quite
images, an initiative in which S2 Global has been
purposeful. We will cover topics and trends that
participating.
illustrate successes in helping companies and governments gain efficiencies while strengthening
On the event security side, get an update on an
their security capabilities.
exciting new relationship: the Rapiscan Systems Classic, a PGA TOUR Champions event in
S2 Global is a recognized innovator in bringing
Biloxi, MO. This high-visibility event provided an
screening solutions to many environments, with
opportunity for S2 Global and sister companies
deep expertise in screening at ports, borders
Rapiscan Systems and Rapiscan | AS&E to
and events. S2 Global helps customers meet
demonstrate event security capabilities and
their challenges with state-of-the-art operational
show what it takes to provide a safe, positive fan
techniques incorporating detection technology,
experience. This issue also will trace our historic
integration with informational systems and
involvement with big-time sporting events and
personnel training for highly competent and
highlight event-security offerings that S2 Global
efficient screening solutions.
can provide to ensure a safe, efficient experience for attendees.
Anchoring the issue is our main feature story, “Keep Moving,” which explores how data-driven
Enjoy Accelerate!
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technologies are spurring a revolution in many environments, increasing opportunities to achieve operational efficiencies and operational excellence.
An OSI Systems Company
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S2 Global Accelerate
TABLE OF CONTENTS
ACCELERATE VOLUME 1, ISSUE 1
2 4 6 8 11 15 S2 Global accelerate
Sharing X-ray images across your Security Territory
Keep Moving
Pulling it all Together: end-to-end event Security Solutions
PGa Golf Tournament Sponsorship Showcases event Security Solutions
What We’ve Learned: Managing a Safe, Fan-Friendly event aligning Security Technology, Protocols and People through Training
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SHARING X-RAY IMAGES ACROSS YOUR SECURITY TERRITORY 2
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Customs officials around the world are seeking
post scan event review of various metadata
more interoperability capabilities from imaging
information, plus unified image data together
systems, and S2 Global’s sister company
on a unified viewer; and
Rapiscan | AS&E is part of that process.
• Data sharing across different authorities
Rapiscan | AS&E and other industry leaders
and countries without the need for specific
are collaborating with the World Customs
tools in each location other than a unified file
Organization (WCO) to develop a global standard
viewing mechanism.
that will facilitate the sharing of X-ray imaging data files from non-intrusive inspection (nII)
Data sharing is a key capability. The industry over
activities through a unified file format (UFF).
the years has been built on the concept of the value of the each nII supplier’s proprietary X-ray capture
A key outcome of this effort will be the
data pack. But this proprietary nature means the
interoperability of different nII equipment
data are not easily transferable, shareable or usable
provided by different manufacturers/vendors,
across the many supplier devices.
aimed at expanding data-sharing capabilities. WCO recently convened the third meeting of
Other desired outcomes include:
a Technical Experts Group on non-Intrusive
• Development of databases or libraries of images.
Inspection (TEG-nII), which includes screening
• Assistance in training of image analysts.
technology industry representatives. The group is working to move pilot projects forward to
As the WCO is working toward achieving a
achieve standardization of images.
unified file format, S2 Global already is positioned to offer these capabilities now through the
WCO members want: • The ability to centralize the data files from all nII
CertScan® integration platform, which is vendorneutral. S2 Global pioneered the integration of
scanning events captured at designated locations
inspection images and data, adjudication with
throughout each Customs Administration’s
other systems such as access control, critical data
specific locations, allowing the images to be
from manifests and sharing with local agencies.
viewed at a single, centralized location within that
The platform can incorporate images and data
Customs Administration’s operations;
from a multitude of sources.
• Seamless integration across multi-brand, multiscan disciplines, with little to no proprietary
More information on the project is available here:
data cross-pollination;
https://ten.wcoomd.org/research-directory/global-standard-unified-x-rayA imaging-file-format
• Establishment of a final, single review access point by Customs Administrations, allowing
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Keep Moving S2 Global technologies, capabilities and platforms achieve
operational excellence
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nnovative, data-driven technologies are spurring a revolution in many environments, increasing opportunities to achieve operational efficiencies and operational excellence.
Decision-making that harnesses the power of a
S2 Global is leading the data-driven integration revolution in the security industry.
data-rich environment can deliver big advantages. These include: • Enhanced opportunities for collaboration across many settings, including trade and other regulated environments; • Integration of information generated by multiple sources, technologies and platforms, facilitating agile responses and timely pivots that eliminate operational bottlenecks.
• Improved compliance with regulations or standard operating procedures, as appropriate; • Expansive databases which provide a wide array of relevant information that allows for intelligent decision-making; and • Enhanced ability for a rapid, targeted response to situational changes made evident by data.
• Increased automation of overall processes, decreasing costs and facilitating efficient
S2 Global is leading this data-driven, integration
targeting of resources, both in terms of
revolution. With over one million manifests
technology and people;
verified and thousands of people screened
• Effortless access to accurate information
at event entry points, S2 Global’s operational
generated without the potential for human
solutions yield results. Low-to-no upfront
error or manipulation; and
expenditures are required, making the cost of
• Capacity-building through tailored training
deploying solutions minimal.
that adapts to the needs of each trainee and to situational changes;
Integration success starts with a platform that converts data into actionable intelligence,
Use of data-driven processes can deliver
providing an agile decision flow system
operational efficiencies, building on
that responds to changing situations and
interconnectedness and accelerating operations no
needs. Companies that succeed in the data-
matter what the environment. The result is better
driven environment will be equipped with a
decision-making and better workflow.
trained workforce to fully utilize technological capabilities, paired with the ability to automate
Successful deployment of an integrated approach
processes as needed and to synthesize
that is focused on results and builds in automated
information generated by multiple sources,
components can yield:
technologies and platforms.
• Increased detection of contraband, narcotics, weapons and other threats; • Improved flow, whether it is cargo in a port
The result will be a new level of agility, enabling targeted responses and timely pivots that ensure
or guests being screened as they enter a
that no matter what the challenges, the people
sporting event;
and the goods will keep moving.
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• Increased transparency among key stakeholders, such as enforcement officers or event managers;
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PULLInG IT ALL TOGETHER:
End-to-End Event Security Solutions
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ecurity at events can be disjointed, with disparate technologies, shortterm staff, the temporary nature of events, and the use of multiple, independent systems. In addition,
it is difficult to keep up with the latest security technology and techniques.
We will: • Review event security programs and consult on solutions to close any security gaps; • Help evaluate technology needs and provide access to the right solutions; • Develop operational procedures to address important considerations, including traffic and people flows, and vehicle entry point screening;
S2 Global has an experienced team with the
• Provide in-depth training for security and
expertise to help strengthen security at stadiums
support staff, and manage the entire operation
and events. As the leader in security integration,
during the event; and
our programs proactively improve planning,
• Provide security technology integration, using
operations, cost control, training and optimize
the CertScan® platform to centralize security
event revenue streams. It’s about pulling together
data and inspection images into analysis
the right technology and techniques that are
centers, allowing data assessment from
tailored to your event security needs.
multiple checkpoints. Learn more at screeningsolution.com.
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Power Your Screening Operations through ® Your Command Center: CertScan CertScan® is designed to seamlessly integrate external data with security technology and peripherals to facilitate an efficient operation and deliver actionable data to agencies.
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PGa Golf Tournament Sponsorship Showcases Event Security Solutions
The PGa Tour rapiscan Systems Classic in Biloxi, Mo, was a chance for S2 Global and sister companies rapiscan Systems and rapiscan | aS&e to shine in the event security realm. Sponsoring the golf tournament under the rapiscan Systems brand provided an opportunity to showcase the strength of all of our event security products, services and solutions while supporting the PGa’s efforts to secure their events. >> 8
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During the four-day event, over 6,500 ticketed guests were screened using Rapiscan Systems walk-through metal detectors, and their bags were scanned using Rapiscan Systems equipment at the tournament. Highlighted capabilities included inspection of permitted packages, screening of volunteers and media as well as spectators, providing perimeter security, ticketing and credentials validation, and CCTV. Security was integrated using the CertScan® platform in a mobile command-and-control center that was on site. As part of the sponsorship, we were able to demonstrate our technology to a targeted group of security professionals, golf fans, local sponsors and PGA players. Special events at the tournament included a fun fan experience. The S2 Global team produced an interactive “find the contraband” game using cargo, vehicle and golf themed x-ray images. The most successful image analysts were those who were 25 years old and under. In addition, we were able to
Our expertise helps organizations evaluate
demonstrate the capabilities of the AS&E ZBV, a
technology needs, develop operational procedures
critical system using Z Backscatter technology to
including traffic flows and people and vehicle
enhance screening capabilities at events.
entry point screening, provide in depth training for security and support staff, and manage the entire
The security capabilities showcased included:
operation during the event.
• Proven experience and success at implementing event security screening solutions, including operations
Together, Rapiscan Systems, S2 Global and
development, traffic flows for vehicles and people,
Rapiscan | AS&E offer the right technology
training, integration with external information; and
and techniques to secure events, both large
screening mandate implementation
and small. As the leader in security integration,
• Broad product portfolio of scanning systems that meet
our programs proactively improve planning,
event security screening needs; focus on walk-through
operations, cost control, training and optimize
metal detection mandates; the ability to integrate
event revenue streams.
CCTV, communications tools and other security systems into a command center • Data and image integration via CertScan® platform
Rapiscan Systems will continue as the name sponsor of the PGA Tour event in 2019 and 2020,
— a critical first step toward providing an enhanced
expanding upon the successful screening solutions
spectator experience
exhibit and educational opportunities.
• Comprehensive security training programs that leverage our experience and use real world examples
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Join us March 25-31, 2019 for next year’s event!
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S2 Global: The Next-Generation Security Screening Solution S2 Global provides operational solutions to handle all aspects of security screening implementation. Through our simplified programs, security officials are empowered to focus their efforts on a successful operation. We deliver the operational excellence and expertise that make us a true next-generation security screening solution.
An OSI Systems Company
What We’ve Learned:
Managing a Safe, Fan-Friendly Event
S2 Global
and sister company Rapiscan Systems have an extensive track record of experience supporting security efforts at major sporting events. A key goal is making fans feel both safe and welcomed. Take a look at the timeline of the many big-time events for which we have provided screening equipment and technology support, recruiting and training of staff, and overall event security management. >>
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The years of experience have yielded some
the zone is inside or outside the facility must
important lessons about successful event security
include the assessment and balancing of various
management. It’s important to create a blueprint
factors. These include weather and fan comfort
that factors in fan expectations, traffic flow and
and convenience. If you are considering bringing
safety. Here are some key components S2 Global
screening inside the venue, understand that will
employs in our event security plans:
raise the potential to expose the venue to a security breach with immediate safety impacts.
1 Educate spectators before they come to the game help fans understand what to expect in terms of
3 Remember - the fan experience at your event begins standing in the security line
security experience, including what they can – and
Ensure security and event staff set a positive tone
cannot – bring into the venue.
while being thorough. Staff should be vigilant,
Put marketing campaigns and tools in place to
friendly and respectful. Keep the lines moving.
2 Establish an appropriate secure zone
Spectators should feel both welcomed and safe,
Security officials must designate a secure zone that
and not have to worry about whether they are
establishes a perimeter for where security measures
going to get to their seats late because they get
should be put into place. Determining whether
stuck in security lines.
1996 Olympic & Paralympic Games Atlanta 1998 Commonwealth Games Kuala Lumpur
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2006 Commonwealth Games Melbourne
2008 Olympic Games Beijing 2006 Asian Games Doha
2013 FIFA Confederations Cup Brazil
2014 Commonwealth Games Glasgow 2014 Winter Olympic Games Sochi
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2010 FIFA World Cup South Africa
2018 Commonwealth Games Gold Coast
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4 Create screening lanes tailored to specific audiences
and other types of sports paraphernalia will be
Pre-event education can help, but enhancements
want to deploy equipment that monitors Chemical
of the screening process can emphasize a safe,
Vulnerability Information and aids in oversize pallet
efficient and fan-friendly experience. For example,
and cargo screening,
entering the stadium. Security experts will also
lockers for storing banned items should be easily accessible. There should also be dedicated
6 Invest in the right array of equipment
lanes for those who need additional help. Family
Large sporting events require a higher level of
screening lanes can deliver kid-friendly treatment,
equipment that goes beyond walk-through metal
and the same goes for people with disabilities
detectors and X-ray machines. Event security
and for seniors. Shorter lines always will be less
directors must use equipment designed to detect
daunting to fans and send the message that you
many types of threats, including radioactive and
are running a well-organized event.
nuclear devices. Directors will also need solutions capable of scanning for trace amounts of explosive
5 Recognize the need to manage vendor screening
materials that could appear on individuals’
For big events, hundreds or even thousands
would not detect.
clothing, which X-ray or basic security systems A
of vendors must be considered. Food, clothing
2000 Olympic & Paralympic Games Sydney 2002 Winter Olympic Games Salt Lake City
2010 Winter Olympic Games Vancouver
2002 Commonwealth Games Manchester
2012 Olympic & Paralympic Games London
2011 Asian Winter Olympic Games Kazakhstan
2018 Rapiscan Systems Classic Fallen Oak Golf Club
2012 UEFA European Championships Poland & Ukraine
2018 Constellation Senior Players Exmoor Country Club 2018 Bass Pro Shops Legends Big Cedar Lodge
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“ Best training course I have had in my 19 years of service.” —S 2 University STUDENT, Canada Border Services Agency
The Critical Element for Effective Screening Operations: Highly Trained Personnel Security initiatives are better served when the people who are responsible for the processes are highly trained. S2 University provides security training for agencies looking to maximize the skill and performance of their personnel.
aligning Security Technology, Protocols and People through training Many of us admire the skill and ability of today’s race car teams. Some of us may have even entertained the idea of becoming part of one. However, without first understanding how an open-wheel car works and how each person, part and track comes together to affect the ride, it would be impossible to get anywhere. >> S2 Global accelerate
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The same holds true for inspection technology,
Consider a volunteer working at a world-class
security protocols and the personnel responsible
event. It’s possible this volunteer is going to be
for implementing a security plan. Everything must
checking tickets with a barcode scanner before
come together at the right time and in the right
the security checkpoint at the entrance, directing
way. Today’s security plans include a wide variety
fans to the nearest concession stand and
of technology and techniques, and require multiple
operating the VIP section during the multi-day
levels of skill and knowledge to ensure peak
event. What does this person need to know about
performance. Like a championship race car team,
security? Ideally, training volunteers in general
all individuals need to know more than just their
security techniques as well as their specific
part. When all components are working in sync,
duties would be a requirement, but today, also
the result is a winner.
providing volunteers with enhanced training on advanced security protocols and helping them
Security has become paramount in today’s
understand how the technology works will give
infrastructure. Whether safeguarding airports,
them the tools to interact successfully with the
stadiums, ports or border transit points, security
public and provide important information in the
plans will encompass areas managed by security
event of an emergency.
staff, technology or a combination of both. In addition, non-security staff need to be aware
At the parking lot or subway exit, the volunteer
of what to look for and how to handle issues if
often is the first point of interaction for event-
they arise. All of this happens in a public setting.
goers. Fans at this point could be informed about
Ideally, the public should not be aware of what’s
security protocols, and since volunteers have
under the hood. It’s a tall order for any security
been trained, they are able to pass on appropriate
plan to cover successfully.
information. In addition, volunteers could explain what technology is used and why. This would give
As threats evolve, protocols change and technology
fans a high-level understanding of the security
becomes more powerful and sophisticated, it is
they are experiencing, an awareness of protocols
essential the most important component of a plan —
to follow and a strong sense they are attending a
the people — remain well informed and consistently
safe and well-managed event.
up to date in terms of training. Another example where comprehensive personnel
Syncing up personnel and technology
training increases success of a security program is at
When considering the different types of
the border. At many entry points, multiple agencies
individuals employed in the security industry and
are performing different duties. Different screening
how they use their assigned technology within
technology is available to assist personnel in
the security plan, one thing is clear: the more
discovering contraband or declaration errors. When
knowledge and experience they have, the better
all personnel are trained with at least a general
they will perform. Training is the key to successful
knowledge of protocol at the entry point, there will
security programs. Training personnel to perform
be less room for deviations and costly errors.
their duties, use technology, understand the plan and interact with the public requires providing
These two examples demonstrate how training,
them with the right experience, the best message
combined with a comprehensive security protocol,
and the easiest delivery system.
can help improve:
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• Overall efficiency and effectiveness of security operations • Interaction with the public • Experience and proficiency with security technology The public expects that the agencies charged with providing security are well informed and will know what to do if a problem were to manifest. Part of that contract with the public is for all parts of a security plan to come together and work in sync to mitigate and respond to threat events. The only acceptable answer is for everyone to work together. your personnel to acquire the right knowledge to
Knowledge is key: the benefit of comprehensive training
perform their best.
Security operations use many types of technology
By viewing training as a strategic contributor to a
and adaptable protocols in their plans. Training
successful security plan, decision-makers should
various personnel, ranging from those who need
consider these key questions to make the most
a basic knowledge of the technology as well as
effective investment in training:
those who require an expert level of proficiency, takes a specialized approach. With online learning,
How will proper security technology and protocol
coupled with in-person expertise, everyone from
training increase our effectiveness?
a volunteer to a technology systems operator can acquire the level of training necessary to make security plan implementation successful. Training
• Is the training accessible for everyone in our hierarchical structure? • Will my permanent personnel be able to
designed by experts in process, protocol and
continually update their skills with refresher
engineering makes for varying levels of education
courses?
tailored for each role.
• Is the training developed by experts using realworld scenarios?
Bundling these levels of instruction under one roof, where the agency or company can manage all
This is a different way of assessing decisions
personnel, facilitates keeping staff skills up to date
about training course selection, and creates the
and quick dissemination of new information .
opportunity to tailor personnel resources to meet the needs of many different security organizations.
modern training: central questions
Ultimately, security directors should seek training
Those responsible for implementing security
solutions that enhance the knowledge and skills
protocols in the past typically have focused on
of their personnel. With the right vision, training
basic issues when purchasing training: time and
has the potential to be a critical component of the
cost. now is the time to ask how your training
entire security operation and enhance the end-
program can get beyond the basic and empower
user experience.
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Smuggling Trends at Your Fingertips Visit S2University.com to view up-to-date smuggling seizures data displayed on our user-friendly interactive map.