BOLD Subscriptions

Name: BOLD Subscriptions
Brand: BOLD
Rating: 4.3 (392 reviews)

Pricing: $49.99/month. Free trial available.
Rating: 4.3 (392)
Developer: BOLD

The original Subscription since 2014, designed to get you more subscribers than any other app!

Bold’s MAXIMIZERS™ turn more one-time orders into subscriptions, and increase the value of every subscriber! Subscription Upsells, Convertible Subscriptions, Express Add-ons, Customer Portal Upsells & Subscription Email Upsells. Advanced Prepaid Subscriptions. Built-in cancellation management, dunning. Fully customizable customer portal with Passwordless Login. The subscription app trusted for over a decade. Leading support based in Canada. Switch to Bold and get FREE, white-glove migration.

Subscription MAXIMIZERS to increase revenue at every point of customer’s journey
Offer prepaid or ongoing pay-as-you-go subscriptions the right way
Powerful APIs and developer tools to build any subscription experience you like
Cancellation flows and automatic dunning management help you retain subscribers
Free White-Glove migrations from other subscription app PLUS 3 months free!*

Highlights: Popular with businesses in United States; Works with the latest themes

Languages

English

Works with

Zapier, Paypal Express, Authorize.net, Bold Upsell, Checkout, Shop Payments, Prosperstack, Churnbuster, Klaviyo, Govalo

Pricing

CORE - UNLIMITED

$49.99 / month

+1% of orders only containing subscription products

UNLIMITED
Subscriptions
& Subscribers!
Pre-Paid
Monthly
& Annual Billing
∞ Frequencies
Dunning
Reporting
Mobile Friendly
Cancel Flows
APIs

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (392)

Overall rating

4.3

Counts per rating level

70% of ratings are 5 stars
275
13% of ratings are 4 stars
49
5% of ratings are 3 stars
18
2% of ratings are 2 stars
7
11% of ratings are 1 stars
43

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for its robust management of recurring revenue and user-friendly design, which simplifies subscription handling for both customers and merchants. It is noted for its intuitive interface, customizable options, and seamless integration with Shopify, efficiently supporting large volumes of subscribers. The app is recognized for its reliability and smooth migration process for existing users. Exceptional customer support is frequently highlighted, with staff members like Krupa, Irfan, and Chandan praised for their prompt and effective assistance. Merchants also appreciate the long-term reliability, making it a vital tool for businesses focusing on subscription models.

September 11, 2024

We have used BOLD for YEARS and they have always been amazing and offer the best support. We have over 1,000 subscribers and they keep coming out with new features. On occasion we have a few gateway issues with payment processing, but they are always super quick to respond. Not only that our customs love how easy it is to sign up, change and edit their subscriptions. I HIGHLY recommend this app to anyone who is looking for a good subscription app for their business.

Fuzzy Loon Designs

United States

About 3 years using the app

BOLD replied September 13, 2024

LOVE to hear this!! Thank you so much, and just you wait... even MORE exciting features coming soon! We're on a mission to make Bold Subscriptions the Highest Converting, and Highest subscription optimizing app on Shopify period 💪

August 20, 2024

If you are a small-medium merchant, DO NOT DO NOT switch to Bold!

My migration from V1 to V2 was horrendous.

On numerous occasions in the past year, entire batches of subscriptions were not processed overnight, for no apparent reason. First tier customer service is not helpful, it feels like they respond from a script. The tendency is always to blame Shopify and to divert inquiries to them. You can’t call a hotline, you can’t get transferred to a supervisor. You just get semi robotic replies in their online chat (that only works during day time business hours). If you are lucky enough to convince them to escalate your complaint to a higher level, you wait 24-48 hours for an email reply.

Most recently, BOLD significantly overcharged me for the 1% transaction fee. I brought this to their attention before it became announced that the issue affected other merchants. After two weeks of waiting for an update, I had to follow up again and was given their wonderful solution. In a nutshell: “We (Bold) made a mistake. You have been charged incorrectly. We are now going to charge you the correct amount. Shopify will refund you the incorrectly charged amount in a few days/weeks”. Unbelievable! No substantial apology, no compensation for the time and effort. I feel like it will now be up to me to chase after Shopify to get my money back for the mistake that BOLD made. For a fintech company, this is absolutely unacceptable.

Take my advice, read the reviews for other apps, and chose one of those. BOLD may go out of their way for the large enterprises, but small businesses get treated like crap. I am going to start working in migrating to an alternative platform asap.

Charlie

Canada

Almost 3 years using the app

BOLD replied September 13, 2024

Hey, never fun seeing reviews like this. I'm very familiar with what happened here and as frustrating as it was, the issue with billing was completely on Shopify and out of our control. We spent over a month working with them to get it rectified and happy to say that all issues have now been address. In a nutshell, there was no mechanism to handle the bulk refunds, but they've addressed this now :-)