JUSTICE AND CONSUMERS - European Consumer Summit 2016

The European Commission's Directorate-General for Justice and Consumers hosted the 2016 edition of the European Consumer Summit: "EU consumer law: still fit for purpose? Achievements and challenges", on 17 October 2016 in Brussels.

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PROGRAMME European Consumer Summit 'EU consumer and marketing law: still fit for purpose? Achievements and challenges' 17 October 2016 Charlemagne Building, rue de la Loi 170, B-1000 Brussels Simultaneous interpretation will be provided in EN, FR, DE, ES during the plenary sessions
Morning session chaired by Tiina Astola, Director General, Directorate General for Justice and Consumers, European Commission Meeting room: Alcide de Gasperi Moderator: Cathy Smith, SpeakEasy
08:15 – 09:15	*Registration and welcome coffee*
09:15 – 10:00	*Welcome and opening remarks* Tiina Astola, Director General, Directorate General for Justice and Consumers, European Commission Speaking points Evelyne Gebhardt, Member of the European Parliament, Committee on the Internal Market and Consumer Protection (IMCO) Speaking points Martin Siecker, President, Section for the Single Market, Production and Consumption, European Economic and Social Committee (EESC) Speaking points
10:00 – 10:45	*Panel discussion "Challenges and perspectives" and Q&A* Jacek Barankiewicz, Chair of BusinessEurope Consumer/Marketing Working Group Monique Goyens, Director General, The European Consumer Organisation (BEUC) Luc Hendrickx, Director Enterprise Policy, The European Association of Craft, Small and Medium-sized Enterprises, (UEAPME) Christian Verschueren, Director General, EuroCommerce Jan Zijderveld, Vice-president AIM and President Unilever Europe
10:45 – 13:30	Workshop 1: Simplifying consumer information requirements Meeting room: Alcide de Gasperi Presentations - Study supporting the Fitness Check of EU consumer and marketing law - Study on the application of the Consumer Rights Directive Workshop 2: Increasing fairness of commercial practices and contract terms Meeting room: Lord Jenkins Presentations - Study supporting the Fitness Check of EU consumer and marketing law - part 1 - Study supporting the Fitness Check of EU consumer and marketing law - part 2 - Study on efficient proceedings involving consumers - Study on consumers' attitudes to Terms and Conditions Workshop 3: Enhancing the effectiveness of the injunction procedure Meeting room: Sicco Mansholt Presentations - Reforming the injunctions procedure in Sweden - The injunctions procedure from a consumer perspective - Enhancing the effectiveness of the injunctions procedure
13:30 –14:45	Lunch buffet hosted by the European Commission Foyer outside Alcide de Gasperi
Afternoon session chaired by Despina Spanou, Director for Consumers, Directorate General for Justice and Consumers, European Commission Meeting room: Alcide de Gasperi Moderator: Cathy Smith, SpeakEasy
14:45-15:00	*Key address* Andrus Ansip, Vice-President, Digital Single Market, European Commission Vice-President Ansip's speech
15:00 – 15:15	*Keynote speech* Věra Jourová, Commissioner, Justice Consumers and Gender Equality, European Commission Commissioner Jourová's speech
15:15 – 15:30	*Case studies from the ground: Presentations* Klaus W. Müller, Director General, Federation of German Consumer Organisations (VZBV) Speaking points Ida Mazzenga, Legal adviser, International affairs, Swedish Consumer Agency Presentation Flavia Cavalero, Federconsumatori, Member of the European Consumers Union (ECU) Kevin Rodler, Director Quality Management, Chief Compliance Officer, DSB, Musikhaus Thomann Speaking points
15:30 - 16:15	*Reporting from the workshops and Q&A* Workshop 1 Rapporteur: Marco Pierani, Director, Public Affairs and Media Relations, Euroconsumers/Altroconsumo Reporting in plenary from workshop 1 Workshop 2 Rapporteur: Léon Mölenberg, Senior Policy Advisor, Ecommerce Europe Reporting in plenary from workshop 2 Workshop 3 Rapporteur: Caroline Cauffman, Associate Professor, Maastricht University Reporting in plenary from workshop 3
16:15 –17:00	*High-level panel discussion "Towards a clear, stable and robust regulatory framework to boost consumer trust and sustainable growth" and Q&A* Per Bolund, Minister for Financial Markets and Consumer Affairs, Deputy Minister for Finance, Sweden Speaking points Gerd Billen, State Secretary, Federal Ministry of Justice and Consumer Protection, Germany Rastislav Chovanec, State Secretary of the Ministry of Economy of the Slovak Republic Theresa Griffin, Member of the European Parliament, Committee on Industry, Research and Energy (ITRE) Jean-Eric Paquet, Deputy Secretary General, European Commission
17:00 – 17:15	*Closing speech* Vicky Ford, Member of the European Parliament, Chair of the Committee on the Internal Market and Consumer Protection (IMCO) Speaking points
17:15 – 17:30	*Conclusions* Despina Spanou, Director for Consumers, Directorate General for Justice and Consumers, European Commission

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European Consumer Summit 2016

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