Contact Us

We hope you’ve managed to find all the information that you have been looking for on our FAQ pages  If your question hasn’t been answered, please reach out to our Customer Experience Team who would be more than happy to assist you with your query.

Please note, that our team are available to assist at the following times (BST):​

Monday – Saturday: 10am-5pm​

CUSTOMER ENQUIRIES

Any customers with queries regarding product repairs please use the form here and a member of our customer experience team will be in touch with you as soon as possible. 

Email us Email us your query to  customerservice@sophiawebster.com

Live Chat  Message us on Live Chat : Monday – Saturday: 10am – 5pm (BST)

whatsapp Chat with our team via Whatsapp

facebook Chat with our team via Facebook Messenger

Alternatively, you can contact us using the form below:

Name:

Email:

Reason: -- Please Select an Option -- Order Amendments Order Delivery Order Issues Returns & Refunds Product Information Payment Technical Support & Issues Other

Description:

Submit

PR ENQUIRIES
pr@sophiawebster.co.uk

WHOLESALE ENQUIRIES
wholesale@sophiawebster.co.uk

GENERAL ENQUIRIES
customerservice@sophiawebster.com