Finest Playa Mujeres by The Excellence Collection - All Inclusive
5.0 star property

Luxury property on the beach, with 10 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Premium bedding, pillowtop beds, free minibar items, in-room safe
Outdoor wedding area
Outdoor wedding area
Separate tub and shower, jetted tub, rainfall showerhead
VIP Access
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking includedParking includedParking included
The price is CA $885
CA $885 total
includes taxes & fees
6 May - 7 May

Explore the area

Map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationPlaya Mujeres Golf Club9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive
  • Popular LocationTerminal Marítima Isla Mujeres82 min drive
  • Popular LocationNorth Beach88 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Finest Club Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 800 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Junior Suite Spa Or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 943 sq ft
  • Sleeps 4
  • 1 King Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 947 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 1600 sq ft
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pool Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 1701 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Plunge Pool

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 775 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Sam

Finest Playa Mujeres by The Excellence Collection - All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and on a private beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ziplining and ecotours nearby.

What's nearby

  • Mujeres Beach - 14 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 9 min drive
  • Terminal Marítima Isla Mujeres - 82 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 5 min drive
  • Blanca Blue - 6 min drive
  • El Suspiro - 7 min drive
  • Duke’s Lobster & Seafood - 1 min walk

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury all-inclusive property located in Playa Mujeres
You can look forward to free full breakfast, an adjacent golf course, and free water park access at Finest Playa Mujeres by The Excellence Collection - All Inclusive. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a body treatment, or a body wrap at One Spa, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. The gym offers yoga classes and fitness classes; other things to do include sailing, beach volleyball, and snorkeling. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 10 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, extended parking, and babysitting (surcharge)
  • A 24-hour front desk, ATM/banking services, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 450 rooms boast comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast
  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir /Eleganc
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,996 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on May 6, 2024 start from CA $885.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.

Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1001 reviews" "
Rating 8 - Good. 159 out of 1001 reviews" "
Rating 6 - Okay. 81 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, the staff went above and beyond to make sure you had everything you need! Never had to wait for a table at dinner, always a great spot at the beach. It's wonderfully organized. We went in April and the weather was 85 and breezy. Ocean was clear and the sand was soft and white! Excellent entertainment options. Family friendly with activities for the kids. We will definitely be back!
Stayed 3 nights in Apr 2024

10/10 Excellent

adi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 3 nights in Feb 2024

4/10 Poor

Shuang

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was old, mosquitoes were everywhere, and bugs were everywhere in the pool. It was useless to tell the staff passing by twice, You must call the 0 front desk number and the staff will come to clean it. We booked three nights, but only spent time in the pool on the first day because the kids were afraid of bugs. The pest control standards definitely do not meet the requirements of a five-star hotel. Restaurants: Japanese restaurants and steakhouses really average. French restaurants are only for adults, Duke's restaurant seafood is ok not that delicious, but it was better than those two. The only breakfast buffet in the hotel is worth going to. Don't call to order breakfast to be delivered to the room, not good-looking and not delicious. Kids club: children liked it very much, but they were surprised to find animal poop in waterplay area near steps. Sailing: This service is included in the room rate. The staff who boarded the ship with us said something offensive to my daughter, and it was in front of me. He kept to try to talk to my daughter and asking she had a boyfriend or not, and he kept looking at areas he shouldn't be looking at. . . This made my daughter feel quite aggrieved and angry. We reported this to the front desk, and asked me send email, after confirming that my email was received, we came back for five days and still haven't received their reply. if you spend more than 1,000/night to stay here for three days, you should stay in a real five-star hotel.

10/10 Excellent

Hang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality service great food
Stayed 3 nights in Apr 2024

10/10 Excellent

evaldas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024

10/10 Excellent

Emad, Port Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

XIAO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Should have a better baby playroom for those under 3 years old
Stayed 7 nights in Apr 2024

10/10 Excellent

Jhonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Definitely worth it !!
Stayed 3 nights in Feb 2024

10/10 Excellent

johan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond service from beginning to end. The staff at this hotel were the most attentive and friendly staff I have ever experienced at a resort. In particular, I would like to thank the following staff members for their exemplary and friendly service: Alejandro & Norberto from the Market Kitchen, Jose from Brass Steakhouse & Carlos from Le Petit Plaisir, Alberto & Linda from Duke’s, Luisa from Surf & Turf, Alfonso from our tennis clinic, Cirilo from the Spa, Raquel from the bike excursion, and every single staff member at the beach that made every day fun and special. If you’re looking for excellent food and incredible service in a stunningly beautiful beach hotel, then you should book a stay at the Finest Playa Mujeres. We will definitely be back next year!
Stayed 4 nights in Apr 2024

10/10 Excellent

Monica Lopez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar service; a wide range of food options; and steady beach access.
Stayed 4 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0