Police Communications Dispatcher (Lateral) for the City of Sebastopol

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Police Communications Dispatcher (Lateral) for the City of Sebastopol

Salary

$5,174.00 - $6,290.00 Monthly

Location

Sebastopol, CA

Job Type

Client Full Time

Job Number

2022-06 SEB

Department

City of Sebastopol

Opening Date

08/11/2022

Closing Date

8/11/2022 3:25 PM Pacific

Position Description

The Sebastopol Police Department is looking for dedicated and ambitious applicants for the position of Police Communications Dispatcher (Lateral). The Sebastopol Police Department is moving forward in its pursuit of community policing as a philosophy, management style, and an organizational strategy that promotes police and community partnerships. We know great people like you can help us build it better. If you want to be part of a department that is focused on community policing in a progressive family-oriented city, we invite you to join the team that makes a difference in our community. Apply now for this exciting opportunity!

CURRENTLY ACCEPTING APPLICATIONS FOR REGULAR, FULL-TIME AND TEMPORARY PER DIEM POSITIONS  

Regional Government Services and its staff is conducting this recruitment for the City of Sebastopol.


For more information about this exciting opportunity, and to apply, please click the following link: https://www.rgsjpa.org/wp-content/uploads/2015/09/Seb-LATERAL-Police-CommDisp-1.pdf

SEBASTOPOL POLICE DEPARTMENT
The Sebastopol Police Department is a full-service law enforcement agency tasked with providing public safety services to the Sebastopol community. The department is organized into three divisions – Administration, Operations, and Technical and Support Services – and is managed by the Chief of Police, Police Lieutenant, and Police Records and Support Services Manager. Our Police Sergeants, Police Officers, Dispatchers, Police Technician, Reserve Officers, and Community Service Volunteers work collaboratively with our community to deliver professional police services and provide a safe environment for the residents and those who work and visit this wonderful City.

ABOUT THE CITY
The City of Sebastopol is a small semi-urban community located in Sonoma County, California. The City, incorporated in 1902, currently has a population of about 7,800 and serves the West County trade area population of about 50,000. The City of Sebastopol has a Council-Manager form of government, with five Council members elected at-large. The City of Sebastopol has its own Police, Fire, and Public Works departments, as well as other City departments.  Sebastopol’s low crime rate, outstanding schools and superior quality of life has made it a highly desirable community. In 2016, Sebastopol was ranked #3 on Livability’s list of “10 Best Small Towns 2016”. It also has been designated as a “Slow City,” joining over 200 small towns throughout the world that are committed to staying green, local, friendly, and artistic. For more information about the City of Sebastopol, please visit https://www.ci.sebastopol.ca.us 

PURPOSE
Under general supervision, receives and processes routine and emergency calls; dispatches police; enters, retrieves, and uses data from various automated law enforcement information systems; coordinates with and transfers calls to other emergency service providers as appropriate; performs a variety of clerical and technical duties in support of the Department's operations; learns applicable policies, procedures, and work methods associated with assigned duties; performs other related duties as required.

DISTINGUISHING CHARACTERISTICS 
Police Communications Dispatcher is a journey-level class fully competent to independently perform duties which involve receiving incoming telephone calls for police, fire and medical assistance and radio dispatching necessary units using a computer aided dispatch system for keyboard entry of pertinent police response information and unit status data.
 
SUPERVISION RECEIVED AND EXERCISED 
Supervision is provided by the on-duty Police Sergeant or other supervisory level public safety staff. Specific training and guidance may be received from the Police Records and Supp01i Services Manager. Incumbents in this class participate in providing general instruction and training to new dispatchers or other staff.

IDEAL CANDIDATE WILL
Exercise sound judgment. tact, discretion, professionalism, and impartiality
Make sound decisions in emergency situations
Remain calm under stress
Effectively and professionally communicate verbally and in writing
Effective listening skills
Be reliable and trustworthy
Strong customer service focus
Respect and value working in a diverse environment
Flexible - adapts well to changing situations
Ability to multitask
Demonstrate teamwork and ability to work collaboratively
Demonstrate initiative, alertness, integrity, reliability, and courtesy
Detail-oriented with excellent organizational skills
Possess a High School diploma or equivalency such as a general education degree (GED) or High School Equivalency certificate
Possess a California P.O.S.T. Public Safety Dispatcher Basic Certificate
Possess previous full-time work as a 9-1-1 public safety law enforcement despatcher independently performing the full range of call-taking and radio dispatching duties
The ability to speak, read, and/or write in the Spanish language desirable

Examples of Duties

TYPICAL JOB DUTIES include, but are not limited to, the following. Other duties may be assigned.
 

  • Receives and processes routine and emergency calls and alarms.
  • Dispatches police personnel.
  • Provides pre-arrival information.
  • Enters, retrieves, and uses data from various automated law enforcement information systems, including the computer aided dispatch system (CAD), radio dispatching consoles, and related equipment.
  • Coordinates with other emergency service providers as appropriate.
  • Assists in the training of less experienced personnel when acting as Communications training officer.
  • Receives and enters calls for service in CAD; determines call priority and dispatches and monitors the status of field units.
  • Receives and transfers medical and fire calls; interprets level of service needed through information obtained from field officers or citizens.
  • Retrieves information for officers from CLETS.
  • Schedules tows; requests phone pings per supervisors' direction; coordinates multi-agency responses when necessary and transfers calls to appropriate agencies if warranted.
  • Assists citizens with complaints, reports, and requests in person and over the phone.
  • Receives fees for reports, repossessions, fingerprints, VIN verifications and vehicle storage.
  • Maintains lost and found property drawer.
  • Performs a variety of general support work to assist and maintain Police records, reports, and files.
  • Accurately process and file arrest reports, warrants, subpoenas, citations, and other miscellaneous departmental paperwork as required.
  • Maintains reference materials.
  • Prepares and processes reports to the District Attorney.
  • Maintains subpoena calendar and information for officers.
  • Processes and prepares traffic citations and sends out traffic/loss verification reports.
  • Performs a variety of record keeping duties, including maintaining files, indexing, and other general clerical work.
  • Updates Dispatch Training Manual as required.
  • Enters, updates, and retrieves information in local and county RMS systems, CLETS and NCIC.
  • Receives, responds to and documents requests for warrants and DMV printouts and documents vehicle impound information.
  • Maintains familiarity with major roads, streets, areas, and industrial and public facilities within City boundaries.
  • Performs general cleaning and sanitizing within the dispatch office and surrounding area.
  • Responds to questions and concerns from the general public, department staff, and other agencies.
  • Takes and records telephone and counter reports and provides information as appropriate and resolves service issues and complaints.
  • Establishes positive working relationships with representatives of community organizations, state/ local agencies and associations, City management and staff, and the public.
  • Fosters and maintains an environment that embraces diversity, integrity, trust, and respect.
  • Be an integral team player, which involves flexibility, cooperation, and communication.
  • Perform related duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
Knowledge of:
Standard radio or telephone communications receiving and transmitting equipment; standard broadcasting procedures and rules; operation of common radio dispatch equipment; public safety classification codes; basic provisions of the California vehicle and penal codes.
 
Ability to:
Speak and hear clearly and precisely on the telephone, on the radio, and in person; exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from callers who arc injured, terrified, under attack, angry, hostile, chemically impaired, and/or suffering from mental illness; listen to lengthy explanations and extract pertinent information for responders; multitask sufficiently to perfo1m a variety of disparate tasks simultaneously and accurately; work effectively independently with a minimum of supervision; work as part of a team; understand the geographic features and streets of the City of Sebastopol to sufficiently to deploy field units efficiently; use a keyboard to enter data at a speed necessary for adequate job performance; understand and follow verbal and written instructions; comprehend and make inferences from written material; spell with accuracy sufficient to convey message; operate a computer aided dispatch system, various computer software applications, and other office equipment quickly and accurately; provide general instructions and assistance to new dispatchers.

Typical Qualifications

QUALIFICATIONS (Lateral and Per Diem Positions) 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and/or EXPERIENCE
Possession of a High School diploma or equivalency such as a general education degree (GED) or High School Equivalency certificate.
One (1) to two (2) years full-time work as a 9-1-1 public safety law enforcement despatcher with a law enforcement agency independently performing the full range of call-taking and radio dispatching duties.
Possess a California P.O.S.T. Public Safety Dispatcher Basic Certificate.

CERTIFICATES, LICENSES, REGISTRATIONS
Possession of a valid California Driver's license.

 LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
 
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
 
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, verbal, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 
OTHER QUALIFICATIONS
Ability to accurately dispatch public safety equipment and personnel in a coordinated manner; to react quickly, efficiently, and calmly in an emergency situation; to deal courteously and effectively with the public; to understand and carry out complex written and oral directions; to speak clearly and concisely in English; and type a minimum of 45 WPM using a computer keyboard from a clear copy.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to vibration. The noise level in the work environment is usually moderate.


Supplemental Information

BENEFITS
A comprehensive benefit package includes:
 

  • Choice of Kaiser or REMIF Anthem Blue Cross Health Insurance for employee and dependents
  • Employer contributes 100% Kaiser premium. Employee pays premium difference for Blue Cross
  • Employer contributes 100% Dental & Vision Benefits
  • Life Ins. - $50,000 for employee. Employee may purchase increased coverage
  • Long-term Disability Ins. administered through PORAC
  • Child Care Benefits - Optional in exchange for dental benefits
  • PERS Pension Plan (2% @ 55 for Classic Members. 2% @ 62 for PEPRA Members (hired after 01/01/13). Uniform Allowance is not PERSable income for PEPRA members
  • Uniform reimbursement of $800 per fiscal year
  • Deferred Compensation Plans are available
  • Worker's Compensation benefits
  • Vacation, and Sick Leave accrual benefits.
  • 15 paid Holidays; Funeral, Medical, Family & Personal Leave benefits
  • Payroll Direct Deposit
  • Position is Non-Exempt and eligible for overtime pay as applicable
  • Bilingual Incentive Pay (Basic: $125/month; Advanced: $175/month)
  • Educational incentive ranging from 5.5% to 11%
  • Longevity Pay granted after completion of 8 years at 2%, 15 years at 4% and 20 years at 6%

SELECTION PROCESS
DEADLINE TO APPLY: August 11, 2022
To apply click here: http://bit.ly/DispatchLATERAL
 
Part I - Application Appraisal: (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant’s ability to meet the minimum work experience, training, and education requirements. An application and required supplemental questionnaire must be submitted through the on-line tracking system. A resume may be included; however, a resume will not be accepted in lieu of a completed application. Materials must be complete and clearly indicate the candidates meets the minimum qualifications. All statements made on the application, resume, and supplemental questionnaire are subject to verification.

Part II - Oral Appraisal Interview: (Pass/Fail) Candidates successful in Part I will be invited to the next step in the selection process which will be an Oral Appraisal Interview. The interview will evaluate training, experience, and other job-related qualifications for the position. Candidates successful in Part III will be placed on a Qualified List of candidates. Candidates who are placed on the Qualified List may be invited for a hiring interview and may be required to complete the POST Personal History Statement and a comprehensive background investigation.

Part III - Law Enforcement Background Investigation (Pre and post offer hiring process) All employment offers made by the City are contingent upon establishing proof of a prospective candidate’s legal authorization to work in the United States and successfully passing all components of the pre-employment process such as: a comprehensive background investigation, reference checks, post-offer psychological, and post-offer medical examination, which may also include a Polygraph, the cost of which will be borne by the City.

 All candidates who are successful in being hired as a result of this recruitment will be required to complete a 12-month probationary period following appointment. 

Neither Regional Government Services nor the City of Sebastopol are responsible for failure of internet forms or email in submitting your application. Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources by emailing bduncan@rgs.ca.gov.
 
The City of Sebastopol is an Equal Opportunity Employer

01
Applicants for the Police Communications Dispatcher - Lateral (and Per Diem) positions must meet minimum standards. The following questions relate to the standards that the City of Sebastopol Police Department has adopted as prima facie disqualification for public safety applicants. I understand that any material misstatement of fact or significant admission during the application or background process shall be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies.
  • Yes
  • No
02
Please indicate your highest level of education:
  • High School Diploma, G.E.D., or High School Equivalency Certificate
  • Some college
  • Associate degree
  • Bachelor's degree
  • None of the above
03
Do you understand that this job requires working various shifts, including swing and graveyard shifts, holidays and weekends?
  • Yes
  • No
04
Are you currently in possession of a valid Class C California Driver's License?
  • Yes
  • No
05
Have you completed all phases of training and independently performed the full range of 9-1-1 public safety call-taking and primary radio dispatch duties?
  • Yes
  • No
06
Have you passed a probationary period of at least 12 months duration in a law enforcement public safety dispatcher job classification?
  • Yes
  • No
07
Do you possess a California P.O.S.T. Public Safety Dispatcher Basic Certificate? If yes, you MUST attach your certificate to this application.
  • Yes
  • No
08
Do you have typing skills using a keyboard of at least 45 wpm?
  • Yes
  • No
09
Are you able to read, write, and/or speak a language other than English?
  • Yes
  • No
10
If you answered "Yes" to having the ability to read, write, and/or speak a language other than English, please list the language(s) in which you are bilingual. If you are not bilingual, please indicate "N/A".
11
Applicants for the Police Communications Dispatcher position must meet minimum standards. The following questions relate to the standards that the City of Sebastopol Police Department has adopted as prima facie disqualification for public safety applicants. I understand that any material misstatement of fact or significant admission during the application or background process shall be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies.
  • Yes
  • No
12
Do you understand you may not meet the positions minimum standards if you have received three (3) or more moving violations (or a single violation of a potential life- threatening violation, i.e., reckless driving, speed contest, suspect of a pursuit, hit and run, etc.) within three (3) years prior to application? (Moving violations for which there is a factual finding of innocence shall not be included.)
  • Yes
  • No
13
Do you understand you may not meet the minimum standards of the position if you have been involved in two (2) or more chargeable collisions within the past three (3) years prior to the date of application?
  • Yes
  • No
14
Do you understand you may not meet the minimum standards of the position if you have been convicted of driving under the influence of alcohol and/or drugs within four (4) years prior to application date, or any two (2) convictions for driving under the influence of alcohol and/or drugs?
  • Yes
  • No
15
Do you understand you may not meet the positions minimum standards if you have ever been convicted, discharged, disqualified, or accused of any forgery, alteration, or intentional omission of material facts on an official employment application document, or sustained episodes of academic cheating?
  • Yes
  • No
16
Do you understand you may not meet the minimum standards of the position if you have ever been convicted of any criminal offense classified as a misdemeanor under California Law within three (3) years prior to application?
  • Yes
  • No
17
Do you understand you may not meet the minimum standards of the position if you have been convicted of two (2) or more misdemeanor offenses under California law as an adult?
  • Yes
  • No
18
Do you understand you may not meet the minimum standards of the position if you have been convicted of any offense classified as a misdemeanor under California law while employed as a public safety employee (including military police officers)?
  • Yes
  • No
19
Do you understand you may not meet the minimum standards of the position if you have ever admitted to having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five (5) years prior to application or while employed as a public safety employee (including military police officers)?
  • Yes
  • No
20
Do you understand you may not meet the minimum standards of the position if you have ever had an administrative conviction of any act while employed as a public safety employee (including military police officers) involving lying, falsification of any official report or document, or theft?
  • Yes
  • No
21
Do you understand you may not meet the minimum standards of the position if you have ever committed any act of domestic violence as an adult against a romantic partner or parent?
  • Yes
  • No
22
Do you understand you may not meet the minimum standards of the position if you have ever committed any criminal act, whether misdemeanor or felony, against children, including, but not limited to, molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, indecent exposure, except acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four (4) years difference in age existed at the time of the acts?
  • Yes
  • No
23
Do you understand you may not meet the minimum standards of the position if you have been under academic dismissal from any college or university where such dismissal is still in effect and was initiated within the past two (2) years prior to the date of application?
  • Yes
  • No
24
Do you understand you may not meet the minimum standards of the position if you have been academically dismissed from any P.O.S.T. certified basic law enforcement academy wherein no demonstrated effort has been made to improve in the deficient areas; except: subsequent successful completion of another P.O.S.T. basic law enforcement academy shall rescind this requirement?
  • Yes
  • No
25
Do you understand you may not meet the minimum standards of the position if you have ever uttered any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation?
  • Yes
  • No
26
Do you understand you may not meet the minimum standards of the position if you have ever been disciplined by any employer as an adult for fighting in the workplace?
  • Yes
  • No
27
Do you understand you may not meet the minimum standards of the position if you have an administrative conviction or criminal convictions for any act amounting to assault under color of authority or any other violation of federal or state Civil Rights laws?
  • Yes
  • No
28
Do you understand you may not meet the minimum standards of the position if you have an administrative conviction or criminal conviction for failure to properly report witnessed criminal conduct committed by a law enforcement officer?
  • Yes
  • No
29
Do you understand you may not meet the minimum standards of the position if you have, as an adult, used or had possession of a drug classified as a hallucinogenic trail within seven (7) years prior to application for employment?
  • Yes
  • No
30
Do you understand you may not meet the minimum standards of the position if you have, as an adult, used or had possession of marijuana within one (1) year prior to application for employment?
  • Yes
  • No
31
Do you understand you may not meet the minimum standards of the position if you have, as an adult, had any illegal use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field?
  • Yes
  • No
32
Do you understand you may not meet the minimum standards of the position if you have, as an adult, used or had possession of an illegal drug not mentioned above (including cocaine) within three (3) years prior to application for employment?
  • Yes
  • No
33
Do you understand you may not meet the minimum standards of the position if you have, as an adult, ever manufactured or cultivated a drug or illegal substance?
  • Yes
  • No
34
Do you understand that failure to divulge to the police department any information about personal illegal use or possession of drugs during a background investigation will be considered an automatic disqualifier?
  • Yes
  • No
35
Do you understand that during the course of the hiring process any drug test that detects illegal drugs will be considered an automatic disqualifier?
  • Yes
  • No
36
TEMPORARY PER DIEM POSITION: Are you interested in and meet the experience requirements as stated in the job bulletin for temporary (Per Diem) employment?
  • Yes
  • No
37
I certify that I have read the job bulletin and the on-line brochure and understand the minimum qualification for this position (Lateral and Per Diem) and, as required, I have attached a copy of my California P.O.S.T Public Safety dispatcher basic certificate to my application.
  • Yes
  • No
38
I certify that, by checking "Yes", the answers I have provided on this Supplemental Questionnaire are true and accurate. If it is determined that the answers I have provided are not true and accurate it would disqualify me from participation in the recruitment process, and if hired, could result in termination of employment.
  • Yes
  • No

Required Question

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., California, 93924
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https://www.rgsjpa.org/
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