Southeast Management Co., a third-party management and consulting company and owner of self-storage facilities in the southeastern United States, held its third annual team-member retreat in Florence, S.C., on Feb. 21-22. The event included a social get-together on the first day, followed by team-building meetings on day two.

The retreat’s theme was “Listen 2014.” The featured speaker assisted team members with ways to expand the company’s culture and style to better recognize the customer’s storage experience, company representatives said in a press release. Southeast Management is in the process of implementing new procedures and policies to enhance its customers’ experience, according to the press release.

Awards were given at the close of the event, honoring individual team members for significant achievements in performance during 2013.

Based in Virginia, Southeast Management also has a regional office in North Carolina. The company manages and owns self-storage facilities in Florida, North and South Carolina, and Virginia.