Rica is a UK charity that carries out research and publishes unbiased information to enable disabled and older consumers to live independently. Help us with our research join - the RicaWatch panel here
Rica's research for the Communications Consumer Panel (CCP) involved face-to-face interviews with 41 people with different impairments who'd been in contact with their communications provider in the last 12 months. People talked about good and bad experiences with their communications providers. The report is available online.
Haddi Browne, Rica's new researcher, is a Psychology graduate from Brunel University with a particular interest in mental health.
Prior to joining Rica in March 2016, Haddi worked in Higher Education Administration.
Our recent Research Exchange was chaired by Dr Phil Friend (pictured above). Over 50 attendees including RicaWatch panel members, service providers and Rica Trustees took part in workshops to consider:
How can organisations better address the needs of people affected by dementia?
Is there more to communicating with disabled customers than large print?
NHS England has announced that Personal Health Budgets will replace the current wheelchair voucher scheme. They aim to offer more choice of where wheelchairs can be bought plus a care plan with guidance on future maintenance, repair and replacement.
'Join the Twitter conversation all day on 28th June 2016, with dedicated chats from 9-10am, 1-2pm and 7-8pm. Use the hashtag#NHSPHB or follow @NHSPHB, the NHS England Personal Health Budget Delivery Team.
Take part in a GOV.UK. survey aimed at people who use assistive technology to access computers, smartphones and tablets. The survey closes at the end of June 2016.
For help or to receive alternative formats, email:
[email protected]
Channel 4's 'No Go Britain' want to talk to mobility scooter users about their public transport experiences.
Contact researcher Pearl Findlay on 0754 891 2438
or
email: [email protected]
