bryant lee
It has come to my attention that the WiFi name consistently changes to "anonymous" without my consent. Despite reaching out to the live chat support multiple times, I have not received any assistance in resolving this issue. This has caused significant inconvenience for me and my family, and I am concerned about the lack of support provided. If this issue persists, I may be forced to cancel my subscription and seek alternative internet service providers for my new home.
Akshay Bhore
The app sucks. Always hangs and most of the functions never work. Like I can not raise a ticket from the app at all. It just hangs. And The problem is, I've been facing this issue for 2 years now and they haven't fixed it.
1 person found this review helpful
TIME dotCom Berhad
March 13, 2024
Hi,
Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.time.com.my/support/livechat/ along with the contact details so that we check this.
Mr Benz
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App is nearly perfect now, with the new in-app controls for the wifi, please let us see the devices that are connected ..nkt just the quantity but the devices name and mac address itself.
1 person found this review helpful
TIME dotCom Berhad
October 28, 2022
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.