Santa Yosepa
I recommend you to uninstall this application since it has a very poor system and useless. They make it complicated to use than other apps. It was my first time using travelio and had a horrible experience. This app is required to install so that the customer can get communicated more easily and connect to the roomboy. However, it didn't happen as it is described. One more, pls respond all the customers feedback and have immediate improvement. Your sorry works nothing.
1 person found this review helpful
Travelio.com
April 24, 2024
Hello Santa Yosepa, we apologize for the inconvenience you have experienced. We really appreciate your feedback as it serves as a reference for Travelio to always provide the best service at all times, to connect with you please contact our Customer Service at (021) 39 524 523 or 0851 7993 9341 (Whatsapp) -at
Laurence Van der Linde
terrible platform for short term lease. Terrible communication, terrible contract, no wifi in the apartment, and soooo much more. I have used a lot of platforms all over Asia as a digital nomad and this was the absolute worst experience ever. Unbelievable.
Travelio.com
April 26, 2024
Hi, sorry for the inconvenience. Great customer service and experience is something we always strive for at Travelio. As we understand your concerns, would you please inform us the details of your booking then we can help to check the update of your problems to live chat travelio application or on Travelio's WhatsApp number +62851-79939341 -sh
Data DPS
I am using this app to rent an apartment in Jakarta, and now I want to extend one year with an agreement that it would be 2x installment, but their coordination is very disappointing. They keep asking me to get ready to pay, but they never send the payment link, and then another person will contact me and ask me to get ready to pay, but they are not aware with the final negotiation, so I will need to explain from the beginning. It has already been 1 week, and I never got the payment link.
7 people found this review helpful
Travelio.com
March 6, 2024
Dear DPS, we deeply apologize for the inconvenience and understand your concern. We always strive to serve and solve our customer better. Our team would like to be in touch with you, please kindly connect with us through our Live Chat on apps or whatsapp number 62851-7993-9341 -ks