SL Garrison
I open the app. And try to take a pic of my painting with the app and it won't ever capture the image. Idk what I'm doing wrong but it's been about 10 mins of trying and still no dice. Maybe someone with experience could possibly show me the ropes. And maybe a tutorial might be effective if the developers do an update.(that's with a smile , not being a dick at all just so you guys know.)🤓👾✂️
25 people found this review helpful
Hi, thank you for your feedback! We offer a bunch of tutorials and we have one for image recognition that you can check out here: https://artivive.com/resources/tutorials/how-to-optimize-image-recognition/. Please reach out to us at support@artivive.com and we can help further support and guide you with how to make your art come to life!
just_ bangtan_trash
I was really excited about this app and tried scanning the bts mots: 7 signature card, it didn't work. Adjusted the frame, nothing. Checked lighting, nothing. Reinstalled the app, also nothing. I tried the yoongi proof photocard just in case, also nothing. Please fix this or tell me what i am doing wrong, but it seems like others have this problem as well. It's a really great app when it works, but as long as it doesn't, i can't rate it better
12 people found this review helpful
Hi, we would love to be more of an assistance to you! Can you please send us a detailed email at support@artivive.com so we have a better understanding of your issue and can help resolve it?
Radu Stama
I have noticed that many people stumbled upon all sorts of problem while using this app, however, my experience has been flawless. The video and audio work perfectly, the recognition of the image is done pretty much instantly, there's really nothing to complain about! Congrats. This is exactly what I needed for a project I want to try out. Do not hesitate to try it out for yourselves because others seem to have all sort of weird issues. I will send more feedback on the official email!
57 people found this review helpful
Hey, Radu! We are really thankful and appreciating these kind words! Have fun and enjoy working with Artivive! :)