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Mifos Survey
Greetings!
Please take a few minutes to complete our survey. Your feedback will be extremely useful to us as we try to improve the Mifos suite.
Thank you very much for your time and concern!
Sincere Regards,
Bharathi
Mifos Documentation Team
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* Indicates required question
Mifos Product Installation
How helpful was the supporting documentation during the Mifos installation process?
*
Very helpful
Average
I had to figure the whole thing myself
Other:
How would you describe your experience downloading and installing the Mifos suite?
*
Smooth
Encountered challenges but managed to download
Very difficult experience (gave up installing the product)
Other:
Do you think improvements to the installation guide would have made the installation process easier for you?
*
Yes
No
Doesn't matter
Other:
Features and Functionality
Do you currently have to browse several resources on Mifos.org to understand product functionality? (resource, here, refers to Mifos product documentation - eg: Functional Specification, User Manual, etc)
*
Yes
No
Don't use any resource, try to figure it all by myself
Other:
What all resources do you typically use to understand features and functionality of the Mifos product?
*
Please specify all resources that you use
Your answer
If you currently have to browse multiple resources, would you prefer to have it all in place instead?
*
Yes
No
Doesn't matter
Other:
Do you find the Functional Specification comprehensive (in terms of describing the feature) ?
*
Please rate on a scale of 1-5
Least Comprehensive
1
2
3
4
5
Most Comprehensive
Do you find the User Manual comprehensive (in terms of describing the workflow) ?
*
Please rate on a scale of 1 to 5
Least Comprehensive
1
2
3
4
5
Most Comprehensive
Would you prefer a video to walk you through the basic features of the Mifos product?
*
Yes, instead of documentation
Yes, in addition to documentation
No, makes no difference
Other:
Required
Feature Updates
How do you get to know about new features/ enhancements to the Mifos product?
*
Please skip this question if you don't usually get to know. Otherwise, please tell us how.
Your answer
How often do you expect to receive new features/upgrades Mifos?
*
Monthly
Quarterly
Yearly
Don't care
Required
If a new enhancement/ feature interests you, do you usually easily find all the information you need to update your Mifos installation and use that feature?
*
Yes
No
Never Tried
Can you briefly describe how you go about the above process of installing a new release and using that feature? (what documents you use to understand technical and functional updates)
*
Your answer
Would you prefer if you were personally informed of every new release, feature enhancements, new feature description, etc?
*
Yes
No
Doesn't matter
Issue Resolution
Please select all that apply
*
I've signed up for the mailing list
I've asked a question on the mailing list.
I regularly ask questions on the mailing list
I've answered a question on the mailing list
I browse the archives of the mailing lists
Required
How do you usually access the mailing lists?
*
Email
Google Group Web Interface
Other
Don't Access
Required
How regularly do you check the mailing lists? (users or developers)
*
Several times per day
Once per day
2 -3 times weekly
weekly
monthly
never
Required
If you've not posted to the mailing lists, why not?
*
Your answer
Are you satisfied with the way Mifos has handled and resolved all your technical issues, questions and clarifications so far?
*
Least Satisfied
1
2
3
4
5
Most Satisfied
How do you usually get your issues resolved?
*
Your answer
Are you comfortable posting your queries on the User groups?
*
Yes
No
How relevant do you find discussion on the mailing lists?
*
Least Relevant
1
2
3
4
5
Most Relevant
Would you prefer if you could personally contact someone instead to resolve your issues?
*
Yes
No
Doesn't matter
Product Enhancement
Currently, what do you do if you have any new feature request ?
*
Your answer
Do you feel like your feedback and suggestions are incorporated into the product ?
*
Yes
No
Other:
If Mifos were to personally contact you every quarter for feedback on the product and your requests for new features, would you be an active participant?
*
Yes
No
Other:
Organization Name
(Optional)
Your answer
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