Akulaku —Online Shopping

4.5
3.35M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Akulaku is a marketplace which possess various services in it to support life necessities in order to achieve a better life

Everything you want is in Akulaku! Download Akulaku now!

Lots of Product Choices
Starts from gadget, laptop, camera, fashion, household necessities, mother and baby to other daily necessities can be paid in installments in Akulaku. A lot of daily promos awaits you! Look for everything you need, whenever, and wherever with just Akulaku Mobile App!

Safe, Easy and Trusted Shopping
Do not worry about shopping in Akulaku App. Akulaku will give the best service to customer. Payment cn be made in lots of choices.


Best Service Guarantee
✓Call Center Akulaku : 1500920, active 24 hours everyday from Monday - Sunday.
✓Fast delivery, 48 hours delivery for Jabodetabek (Greater Jakarta).
✓Easy return, return can be made within 7 days of receiving the goods.
✓Automatic Refund, refund funds transferred to your bank account within 24 hours automatically!

Akulaku financing services is supported by PT Akulaku Finance Indonesia which domiciled in Sahid Sudirman Center 11C, Jl. Jend. Sudirman No. 86, RT.10/RW.11, Karet Tengsin, Tanah Abang, South Jakarta, Jakarta Capital Special Region 10250, Indonesia, registered in OJK with permit number KEP-436/NB.11/2018

Website:https://www.akulaku.com/
Facebook : facebook.com/AkuLakuIndonesia
Twitter : @akulakuID
Instagram : akulaku_id
WhatsApp : https://api.whatsapp.com/send?phone=6281119120548

If you need assistance, please contact our customer care :
Hotline : 1500920
Live Chat : In Akulaku App [Account] Page

Contact us via Akulaku OFficial Customer Care Service :

1. Hotline : 1500920 (24 hours)
2. Live Chat : In Akulaku App [Account] Page (24 hours)
3. WhatsApp +62 811-1912-0548 (Chatbot)

*DO NOT contact another number or unofficial help center. Akulaku NEVER ask for your password or verification code (OTP) so DO NOT share those information to anyone to help keep your account safe.
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
3.32M reviews
Rayno Restu
March 17, 2024
Finally, I uninstalled after using the apps almost 2 years, the benefit is good we can use the loan. But afterwards we need to use apps oftentimes including order the goods from apps to savor the loan. AL is dedicated for loan not for ordering some goods! You should take that to strengthen your apps!!!
27 people found this review helpful
PT. Akulaku Silvrr Indonesia
March 19, 2024
Hi ALovers, maaf ya sudah buat kamu kecewa. Kami dari Akulaku selalu berusaha untuk memberikan pelayanan yang optimal untuk seluruh pengguna setia Akulaku. Bila ada pengalaman kurang berkenan kami siap membantu ALovers semua. Kamu dpt menghubungi CS kami di 1500920/ Layanan Livechat untuk memastikan proses penyelesaian kendala kamu. Salam, Akulaku.
A Google user
December 16, 2019
In terms of cash loans, I do not have that much issue. My issue is when I order items. Once I ordered a tablet which took almost a month to deliver. When it came in it was pretty non functional. The ports dont work, it was not charging, not connecting via wifi and so on. I tried reaching out to both the seller and akulaku but their customer service is pretty much non existent. Now I'm paying for that tablet though I'm unable to use it. Looks like I'm going to have same issue with my recent order
132 people found this review helpful
PT. Akulaku Silvrr Indonesia
December 4, 2019
Dear Mr/Mrs, I'm sorry, If you have problems using the Akulaku application, we suggest you to contact the service center according to the region you are in, you can check for Akulaku service through the https://www.akulaku.com/. Thank You. -EP
A Google user
June 29, 2019
The worst email support. they don't answer your questions and they only reply with templates over and over again. 17 back and forth email of pure nonsense. they also don't have the option to choose unemployed/housewives receiving remittances from overseas to apply for a credit limit. also, 1st and most probably the last time I ordered an item, it was already open and the seller didn't even respond to my messages! THIS IS THE WORST!
166 people found this review helpful
PT. Akulaku Silvrr Indonesia
July 31, 2019
Hello JJ Perez! Thank you for letting us know your concern. We apologized for any inconvenience that may we caused you. For any assistance please send us private message at Akulaku Care or send us email cs.ph@akulaku.com You may also call our customer landline (02) 304-9120 to 29. Thank you!