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Customer Satisfaction Feedback
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Email
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Your email
Full Name
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Your answer
Address
Your answer
Daytime Phone Number
Your answer
Which Pilgrim Dry Cleaners Location Do You Go To?
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Choose
Free Home & Office Pickup & Delivery
Lakeville
Brooklyn Park (85th Ave N)
Robbinsdale
Edina
Golden Valley
Brooklyn Park (Colorado Ln N)
St. Louis Park
Minnetonka (Ridge Square)
Blaine (Club West Pkwy)
Bloomington
Plymouth (Cty Rd 24)
Elk River
Minnetonka (Hwy 101)
Long Lake
Maple Grove
Plymouth (Berkshire Ln)
Burnsville
Eden Prairie
Eagan
North Oaks
Coon Rapids
Apple Valley
Blaine (Near Northtown Mall)
Savage
Chanhasen
How Often Do You Use Our Services
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First Time
Every Few Days
Weekly
Monthly
Once A Year Or Less
How Is Our Customer Service?
Extremely Friendly Customer Service
Acceptable Customer Service
Not Friendly Customer Service
N/A
Clear selection
How Knowledgeable Is Our Staff?
Very Knowledgeable
Somewhat Knowledgeable
Not Knowledgeable
N/A
Clear selection
How Helpful Is Our Staff?
They Go Up & Above To Help
They Help An Average Amount
They Are Not Very Helpful
N/A
Clear selection
How Is The Appearance Of Our Staff?
Very Professional Appearance
Acceptable Appearance
Unprofessional / Poor Appearance
N/A
Clear selection
How Quick & Efficient Is Our Staff?
Very Quick & Efficient
Acceptable Speed & Efficiency
Very Slow / Inefficient
N/A
Clear selection
How Is Our Stain Removal?
Stain Removal Is Excellent
Stain Removal Is Acceptable If Pointed Out
Stain Removal Is Poor
N/A
Clear selection
How Is The Cleaning & Pressing Of Our Pants?
Pants Cleaning & Pressing Is Always Excellent
Some Issues With Pants Cleaning & Pressing
Frequent Issues With Pants Cleaning & Pressing
N/A
Clear selection
How Is The Cleaning & Pressing Of Our Shirts?
Shirt Cleaning & Pressing Is Always Excellent
Some Issues With Shirt Cleaning & Pressing
Frequent Issues With Shirt Cleaning & Pressing
N/A
Clear selection
Do Your Shirts Have Missing Or Broken Buttons?
Shirts Never Have Missing Or Broken Buttons
Shirts Sometimes Have Missing Or Broken Buttons
Shirts Frequently Have Missing Or Broken Buttons
N/A
Clear selection
Are Your Garments Ready When Promised?
My Garments Are Always Ready When Promised
Sometimes My Garments Are Not Ready When Promised
Frequently My Garments Are Not Ready When Promised
N/A
Clear selection
What Do You Think Of The Appearance Of Our Stores?
Stores Are Clean & Have A Pleasant Atmosphere
Stores Are Acceptable
Stores Are Not Clean / Have A Poor Atmosphere
N/A
Clear selection
Are Your Issues Resolved Quickly?
I Have Never Had Any Issues
All Of My Issues Have Been Resolved Quickly
My Issues Were Not Resolved / Resolved Too Slowly
N/A
Clear selection
How Easy Are We To Contact?
I Feel I Can Quickly & Easily Contact Someone
It Is Fairly Easy To Contact Someone
Phones Are Busy / Emails Not Responded To
N/A
Clear selection
How Would You Rate Your Overall Experience?
Extremely Happy With Everything
Some Issues, But I Will Use Services Again
I Am Very Unhappy / Will Not Use Again
N/A
Clear selection
Would Extended Drop Off / Pickup Be Convenient?
Yes, I Would Like Drop Off / Pickup Before 7am
Yes, I Would Like Drop Off / Pickup After 7pm
Yes, I Would Prefer 24/7 Pickup & Drop Off
The Existing Days / Times Are Sufficient
N/A
Clear selection
Do You Have Any Additional Questions / Comments?
Your answer
Feel Free To Reach Out To Us At: Info@PilgrimDryCleaners.com
A copy of your responses will be emailed to the address you provided.
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