JBS offers Airport Transportation for housing students to and from the airport during the Trainee Year Round Program. These services include:

• A GroundLink driver is arranged to pick up the student from the airport and take them to the dorm.
• Please note that this service only provides transportation one-way from the airport to the dorm.

What is the cost?

How does Domestic/International Airport pick-up work?

• After arrival the student will go to Baggage Claim where they will meet a GroundLink driver who will have a sign with their name on it.
• GroundLink tracks the flight directly and will arrive accordingly.
• The student will also receive mobile text updates from GroundLink (if they provided a working US number).
• If a student can’t find the GroundLink driver they should contact GroundLink:

1-877-227-7260.

• If a student can’t connect with GroundLink they should contact the Duty Phone:

1-646-554-8305 (NYC)

1-646-342-7568 (Texas)

• If the student does not have phone service, they should ask to call from an information desk.
• The driver has an allotted amount of time in which they will wait for free. After this grace period has ended, the car service begins accruing a wait-time fee. If the student exceeds the grace period, they will be held accountable to pay the additional fee and their account will be charged accordingly.
• Please note that a Joffrey staff member will not be receiving or accompanying anyone to or from the airport.  

• A GroundLink driver is arranged to pick up the student from the dorm and take them to the airport.
• Please note that this service only provides transportation one-way from the dorm to the airport.

What is the price?

How does Domestic/International Airport drop-off work?

• The student will meet the driver in front of the dorm.
• The driver will text the student when they have arrived.
• If a student can’t find the GroundLink driver they should contact GroundLink:
  1-877-227-7260
• If a student can’t connect with GroundLink they should contact the Duty Phone:

1-646-554-8305 (NYC)

1-646-342-7568 (Texas)

• Please note that a Joffrey staff member will not be escorting anyone to or from the airport.  

• The GroundLink driver will take the student from the dorm to the airport and drop them off at their gate.

All fees are charged per student.

If a student requests Airport pick-up and drop-off, where one flight is Domestic and the other is International, the charges will be processed accordingly.

How to request Airport Transportation?

• To request airport transportation services the guardian/student must send an email to transportation@joffreyballetschool.com or visit https://www.joffreyballetschool.com/programs/trainee-programs/airport-transportation/
• Guardians/students must provide all requested information when submitting transportation requests. The Airport Transportation Coordinator will not make any arrangements for incomplete requests.

Request deadline?

• Airport transportation requests must be submitted no later than 48 hours before the departure/arrival time.

How does payment work?

• You will be able to pay for the service by submitting credit card information when completing the request.
• The Airport Transportation Coordinator will not make any arrangements for incomplete requests or students with outstanding balances.

How to cancel?

• If a student wishes to cancel their Airport Transportation arrangements due to any circumstances, they must send an email to the Airport Transportation Coordinator.
• As all sales are final, JBS will not be liable to process any refunds for cancelled requests. 

Unaccompanied Minor?

• Joffrey Ballet School does not offer the Unaccompanied Minor service for the Trainee Program. Joffrey will not provide a Joffrey staff member to accompany students to and from the airport.

Can students/family request transportation together?

• Many students arrive/depart on the same flight. Students are welcome to request to travel with another student in the same car. Students will be charged per person.  
• Students who arrive with family members are also welcome to request transportation together.
• It is very important to note the names of all patrons during the initial request. It would also be beneficial to send an email to the Airport Transportation Coordinator after completing the request to confirm the information.
• All fees are calculated per person.