Published using Google Docs
YxYY003 FAQs
Updated automatically every 5 minutes

YxYY FAQs

YxYY003/2015 edition

last updated 1/30/15

THESE ARE THE FAQs for 2015. The 2016 FAQs can be found here!

Ticket Sales FAQ

When will tickets go on sale?

What are my ticket options this year?

What does the All Access Pass Ticket Fee go towards?

What's the YxYY Scholarship Pool?

I need to update my contact information, or have another ticket-related question.

Hotel FAQ

Do I have to stay at Ace Hotel?

How do I reserve a room at Ace Hotel?

I got a ticket, but the Ace Hotel is sold out. What do I do?

I’d like to stay at the Ace Hotel for a couple extra days. Is there a discount?

What are the hotel rates and room types?

Event FAQ

When should I arrive/depart?

Are children allowed?

I’d like help finding a roommate or ride share.

Are there any events or activities planned?

I'd like to volunteer before or during the event – who do I talk to?

I’d like to sponsor the event – who do I talk to?

Refunds / Cancellations / Transfers

What if something comes up, and I can't attend? Can I get a refund?

YxYY TICKET REFUNDS/TRANSFERS

ACE HOTEL CANCELLATIONS/REFUNDS/TRANSFERS

Thanks & we look forward to seeing you in June!

Ticket Sales FAQ

When will tickets go on sale?

Tickets are sold out for YxYY 2015, but you can add yourself to the waitlist here...

http://yxyy003.eventbrite.com/ 
If a ticket is returned to us, we’ll open up a spot for you!

What are my ticket options this year?

Please read all the FAQs below before purchasing.

What does the All Access Pass Ticket Fee go towards?

This is solely to cover our expenses in buying out the entire hotel for the weekend — including 2 pools, the bar, the stargazing deck, the clubhouse, & the commune. It will only be Yay-Sayers at the hotel Friday, June 12, 2015 at noon through Monday, June 15, 2015 at noon.

The ticket fee does not include food, beverage, or your hotel. Please see the questions below for more information on reserving a room at Ace Hotel.

What's the YxYY Scholarship Pool?

We want people from all walks of life to have the opportunity to attend Yes and Yes Yes. This year we’re excited to offer a limited number of full scholarship tickets. A scholarship ticket is $0 and gives you full access to YxYY003 at the Ace Hotel, Palm Springs. This does not include lodging, food or beverages.

If you apply for a scholarship ticket, you are not guaranteed a spot at YxYY until the ticket has been granted. In order to guarantee a spot immediately you must purchase a full price ticket.

Scholarship ticket grants will be announced privately to the individuals.

To apply for a scholarship ticket, please fill out this form.

I need to update my contact information, or have another ticket-related question.

Ticket updates, transfers, or refunds should all be done via Eventbrite. If you have questions, please email help@yxyy.us and be sure to include your full name, email, and Eventbrite confirmation number, if applicable.

Hotel FAQ

Do I have to stay at Ace Hotel?

Yes, unless it becomes sold out. The event organizers are on the hook for the hotel buyout and so we need to fill the Ace first. Additionally, you’re required to book for the duration of the event — a 3-night stay, Friday-Monday.

How do I reserve a room at Ace Hotel?

Purchase the “All Access Pass + Hotel Waitlist” ticket type on Eventbrite. This will put you on the callback list for a room at the Ace. Be sure to fill out all contact information and room type preference to make the interaction with Ace staff as seamless as possible. You will have 2 weeks to respond to the Ace once they contact you, and if they do not hear back from you will give your room to the next person in the list.

You are not technically reserving a room (or paying for it) via Eventbrite. Buying a "Hotel Waitlist" ticket means that you are entered into the queue for a room. The Ace will then call you over the next week (or two) to confirm reservations and collect credit card information.

You are only paying for your ticket on Eventbrite, and essentially getting on the Ace waitlist. First come, first served. When the hotel sells out, people who have selected this ticket type will automatically be on the hotel waitlist in the event of cancellations.

NOTE: DO NOT CALL THE ACE DIRECTLY. They are not accepting any reservations for the days of our event online or via the phone, and you will be turned away. Once you’ve requested a room via Eventbrite, the Ace will call you back.

I got a ticket, but the Ace Hotel is sold out. What do I do?

We are encouraging people to share rooms. So, the first thing to do is check the room share spreadsheet to see if anyone wants to share a room or a bed.

Not to worry! There are
several excellent hotels within walking distance of Ace Hotel. You’ll have an event badge and have 24-hour access to the Ace.


NOTE: Our YxYY event is contingent on filling the Ace, so please try to book a room there first before seeking other accommodations.

I’d like to stay at the Ace Hotel for a couple extra days. Is there a discount?

Yes! YxYY has exclusively reserved the hotel for Friday check-in through Monday at noon. They have offered YxYYers 15% off their normal rates for days before or after that if you'd like to stay!

What are the hotel rates and room types?

You can read room descriptions at the Ace Hotel website. The rates we have secured for the event are below:

Room Type

Available

Rate / Night

Standard King

53

$159

Standard Double

25

$169

Standard King Plus

17

$169

King Lounge Twin

23

$179

Patio with Garden

21

$179

Patio with Fireplace

26

$189

Simple Suite

6

$259

Side by Side Suite

3

$279

Ace Suite

2

$469

To book at the Ace, you must stay all three nights — Fri, Sat, Sun

Direct link to this spreadsheet: http://bit.ly/yxyy003-rooms 

Please see Refunds/Cancellations/Transfers below for more hotel booking information.

Event FAQ

When should I arrive/depart?

We have the Ace booked Friday, Saturday and Sunday nights, which means most people will arrive some time on Friday and leave Monday afternoon. You’re more than welcome to book beyond those days if you’d like to arrive earlier or depart later. Registration opens at 1pm on Friday and the event officially ends at noon on Monday.

Are children allowed?

We are encouraging folks to do whatever they need to do to be really present at the event, since the purpose of YxYY is to fully engage with the other attendees. Towards that end, if you can’t come without your children, we encourage you to have ample childcare during the event. We realize this is not possible for everyone, and so we are flexible. We'd rather have you, however you can come! If you do bring your children, please remember that you are solely responsible for their safety on the property and particularly in the pool. Children 18 and above are considered participants and will need to have a purchased ticket to the event. If you’re bringing a caregiver who is not also a participant, we will supply them with a wristband so they can access the property.

I’d like help finding a roommate or ride share.

We’ve set up a Google Doc to facilitate these connections: http://bit.ly/yxyy003-share 

Are there any events or activities planned?

There are a few anchor events but the primary concept behind YxYY is that if you gather intelligent, engaged people that even in the absence of a traditional conference structure, great things will happen.

There will be fun activities popping up around you as participants bring things to share, but there are no pre-published schedules aside from a few anchor events. Read more about our ‘unscheduling’ in How To Say Yes. You can explore our Hackpad wiki and Facebook Group to see what fun people are cooking up & to add your own fun!

Anchor events/activities for 2015 are listed at the bottom of our
Survival Guide.

I'd like to volunteer before or during the event – who do I talk to?

That's great! Send an email to volunteer@yxyy.us and let us know what skills you'd like to lend. You can also sign up for some specific volunteer roles at http://goo.gl/forms/EsY9sARAoV

I’d like to sponsor the event – who do I talk to?

Send an email to sponsor@yxyy.us and let us know what your organization could add to the event. And thank you!

Refunds / Cancellations / Transfers

What if something comes up, and I can't attend? Can I get a refund?  

YxYY TICKET REFUNDS/TRANSFERS

Tickets are refundable up to 30 days before the event (5/13). 

Tickets are transferable up to 14 days before the event (5/29).

All ticket refunds and transfers will be done via Eventbrite. Here’s how:

ACE HOTEL CANCELLATIONS/REFUNDS/TRANSFERS

The rules about canceling are related to our contract with the Ace, and are not their normal cancellation policy. We are on the hook for 75% of the room fees right now, and 100% of the room fees 45 days out.

Given that the 5 of us are not able to financially cover folks that cancel at the last minute, we have been clear from the beginning what our expectation is of YxYYers who book at the Ace.
When you book, you are on the hook for 75% immediately, and 100% 45 days out.

That said, we do have a hotel waitlist, so we may be able to help you transfer your room. Send an email to help@yxyy.us and we’ll see what we can do.

If we’re able to fill your room from the waitlist, you’ll not be responsible for the 75%; you only have to pay if we don’t have anyone to take the room.

If there is no one to fill your room, cancellations within 45 days of the event will be charged in FULL.

Thanks & we look forward to seeing you in June!

Your YxYY Founding Team:
@SanFranAnnie + @AmyGSFN + @Hillary + @WilloLovesYou + @Debs

: : : : : : : :

http://yesandyesyes.com

#YxYY