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Questions? Comments? Please contact us via email using the form or contact number provided below.

If you are in Canada, you can also call us toll free at: 1-877-223-9807 (For TTY service dial 7-1-1, or your preferred relay service). We also accept calls through the Canada Video Relay Service.

If your question is of a medical nature or pertains to a medical emergency, please seek medical advice by calling your doctor or local poison control centre.

If your question or comment may require us to send you something by mail, please be sure to provide your full mailing address.

By Submitting your information in this form, You agree that your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Contact Us page you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. The information you submit will be governed by our Privacy Policy.

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Be as descriptive as possible and provide the full product name, package size/count, and product form/flavour. For example: JOHNSON'S® NATURAL® Baby Lotion 266ml.

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NOTE: If you are requesting that we mail you something, please provide your full mailing address in the address fields or Message box.

Your personal information will be stored in the databases of Johnson & Johnson Inc. and its third party service providers inside and outside Canada. The personnel, agents and third party service providers of Johnson & Johnson Inc. may have access to your personal information to manage data in compliance with our Privacy Policy or to provide you with promotional materials or services you have requested or to which you have consented. For more information on the privacy practices of Johnson & Johnson Inc., including data collection, use, purposes, disclosure and our use of service providers inside and outside of Canada, or to request a written copy of our Privacy Policy, access to your file or the correction of information, or to unsubscribe or withdraw your consent for any communications from us, please use our contact us form or send your request by mail to Johnson & Johnson Inc. Consumer Care Center, Attn: Canadian Chief Privacy Officer, 199 Grandview Rd., Skillman, NJ, USA 08558-9418.

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