Flying Flowers Reviews

59,392  Great
TrustScore 4 out of 5

4.2

In the Flower Delivery category

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Reviews4.2

59,392 total


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Rated 1 out of 5 stars

AVOID. Cheap flowers sold at extortionate prices.

My boyfriend ordered me peonies from this site for my birthday. They arrived way smaller than pictured (I expected closed buds, but I know peonies well enough to know what sizes the buds can be - these are the tiny, cheap, wholesale buds that are being sold for almost £40). The leaves were browning, the buds had been beaten up and had already started wilting. On top of this, the cards were duplicated - he ordered two lots of peonies with separate cards and they both held the message of the first one. This isn't the first time Flying Flowers has disappointed us - we ordered roses for Valentines which arrived droopy and miniscule (Luckily, their customer service team were lovely and offered a full refund.). For the money, you're better off calling a local florist and ordering a bespoke bouquet, because these are ridiculous. Their pictures are misleading and the quality is shameless. AVOID. The only upside is their customer service team.

Date of experience: 25 April 2024

Reply from Flying Flowers

So sorry to hear you were disappointed.If you would like me to look into this further for you, please contact us at
hello@flyingflowers.co.uk along with your order number Kind regards, Allyson.


Rated 5 out of 5 stars

my friend who I ordered the flowers for…

my friend who I ordered the flowers for was thrilled when she received them. as for my own personal experience as someone who used Flying Flowers to surprise my friend the service was first class, the flowers arrived at the time I had asked for and I was kept up to date all the way along. Have used you in the past will definitely use you again at some stage in the future.

Date of experience: 25 April 2024


Rated 3 out of 5 stars

Not as many flowers as expected

Not as many flowers as expected. The 3 white roses had bruising on the outer leaves on day two. Two of the 3 orange dianthus still haven’t opened.
Not what I imagined from the picture I ordered from.
Delivery was impressive, arrived within approx 20 hours from my order.

Date of experience: 20 April 2024

Reply from Flying Flowers

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards Louanne Flying Flowers


Rated 5 out of 5 stars

Flying Flowers is my go to florist

Flying Flowers is my go to florist in the UK! Flowers are always beautiful, fresh and exactly what I ordered. They are a great value for the money and I know every time I order that they will be perfect. I never have to worry about anything. They always make my recipients day! I would highly recommend to anyone looking for an outstanding international florist. This one is a gem!

Date of experience: 20 April 2024

Reply from Flying Flowers

You are so kind, your thoughtful words have made a dull rainy day feel so much brighter! Thank you on behalf of the Flying Flowers team, we hope all our flowers make a difference to both giver and receiver. Thank you for making us smile today.
Sandra Varley
Head of Flying Flowers


Rated 1 out of 5 stars

Very poor bunch of flowers

Very poor bunch of flowers, not your usual standard I’m afraid.
They were meant to cheer my wife up after some bad news…….disappointed!
Mr. G. Burton.

Date of experience: 23 April 2024

Reply from Flying Flowers

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying
Flowers


Rated 4 out of 5 stars

No probs with item i ordered but tracking could be better

No probs with item i ordered, arrived when i wanted and was as good as expected. Reason for 4 stars....
In late afternoon i went to tracking to see if flowers had been delivered and at 4.30 it said it had been collected and was on way. But with time getting on i got in touch with recipient and was told it had been delivered early afternoon.
So i think Tracking could maybe be look at.

Date of experience: 13 April 2024


Rated 4 out of 5 stars

Update, efficient refund from FF. Flowers dumped outside in full public view on main road.

Flowers left outside the building on a main road. No attempt by delivery to alert recipient - you know, eg by ringing the bell - just dump and run. Presumably stolen. If Amazon, Royal Mail, and even Evri can figure it out then surely it's not that hard. Anyhow, will wait and see if FF makes it good and I will update. Otherwise a credit card chargeback pending.

UPDATE: FF did respond promptly and offer a refund. This is acceptable but fundamentally making a delivery error like this isn't the best. I know they can't control careless delivery teams at this level though.

Date of experience: 13 April 2024


Rated 5 out of 5 stars

Perky Pink rose planter

Flying flowers had just the right gift I was looking for with very quick free delivery which was a bonus. The pretty pink rose plants of which there were two and filler plants displayed in a rustic trough was beautiful and looked good quality the pricing was good also. The recipient sent me a photo of the planter and was thrilled with it as was I. Their website was easy to order from and service was great, from my experience I would be happy to order from flying flowers again and I would recommend them to family and friends.

Date of experience: 18 April 2024


Rated 5 out of 5 stars

Lovel flowers - Great service

Sent several bunches of flowers to different people. All very pleased with the service and flowers. Couple of additional gifts were incorrect, but put right when advised. Can't fault service. Would recommend.

Date of experience: 21 April 2024


Rated 5 out of 5 stars

Great for any special occasion and…

Have used Flying flowers many times and always been pleased with the service and products. Easy to order, great special offers, kept up to date with progress and delivery of orders. Good choice of flower and plant options to suit all occasions and recipients.
Well done.

Date of experience: 12 April 2024


Rated 5 out of 5 stars

I’ve used them many times and they are…

I’ve used them many times and they are very easy to communicate with by email if you have any queries.
I’ve always ordered for friends so not actually seen the flowers sent but my friends have always told me they are beautiful.
They also have great special offers

Date of experience: 19 April 2024


Rated 5 out of 5 stars

Stunning flowers

My in laws were overwhelmed with the flowers and said they were stunning.
I love surprising them with flowers.

A massive thank you to flying flowers and look forward to using you again xx

Date of experience: 25 April 2024


Rated 5 out of 5 stars

Great Company

I always buy flowers with this company and have never been disappointed. I like the fact that you are kept informed regarding the status of your order and also receive notification once it has been delivered.

Date of experience: 22 April 2024


Rated 3 out of 5 stars

the flower was lovely and delivered…

the flower was lovely and delivered correctly but the card was missing so the speacial message was not recieved

Date of experience: 19 April 2024

Reply from Flying Flowers

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards Louanne Flying Flowers


Rated 5 out of 5 stars

April's Blooms

I ordered 'April's Blooms' for my Aunt's birthday. She is delighted with them, a lovely cheerful bouquet of yellow and white flowers. Easy to order and delivered on time.

Date of experience: 23 April 2024


Rated 3 out of 5 stars

Unfortunate delay

Unfortunately there was a delay in delivery and the flowers were looking a little bit sad when delivered as they had obviously been in transit 3 days longer than expected.
Update, I would add that FF have sorted this out for me very promptly. Well done FF.

Date of experience: 02 April 2024

Reply from Flying Flowers

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying
Flowers