Timer or alarm isn't working

If the timer and/or alarm feature on your Google Nest or Home speaker or display isn't working, try these steps.

Initial checklist 

First, make sure:

1. Your speaker or display is powered on.
2. Your speaker or display is set up on your Wi-Fi network.
3. Your speaker or display is properly linked to a Google Account.
4. You used a supported voice command.

General troubleshooting

Step 1. Reboot your speaker or display

1. Disconnect the power cable from the Google Nest or Home device.
2. Reconnect power cable back into the Google Nest or Home device.

Step 2. Set desired timer or alarm as a test

Use the following commands:

1. Timer: “Hey Google, set a timer for XX min” (“Hey Google, set a timer for 1 min”).
2. Alarm: “Hey Google, set an alarm for XX” (Hey Google, set an alarm for 3 PM”).

Step 3. Confirm if your speaker or display recognized the question correctly

1. Ask your speaker or display to “Repeat the question.” Note: This will repeat the last question you asked.
   1. If it isn't repeated correctly, ask the question once more.
      1. If it still isn't recognizing the question, speak slower or try another question and have your speaker or display repeat the question to verify it was understood correctly.