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Shopify POS is the only point of sale that’s as good at selling in person as it is online.
Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.
- Convert more with features like local pickup, email carts and ship to customer.
- Keep customer profiles, product details and inventory levels at your fingertips.
- Sell and accept gift cards, split payments, returns and exchanges.
- Accept payments anywhere with always-ready retail check out hardware.
- Omnichannel built-in tools to manage your online and in-store in one place.
Languages
English, Danish, German, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Spanish, Czech, Polish, and Vietnamese
Works with
Categories
POS
Inventory management
Staff management
Pricing
Shopify POS Lite
Free
Features
- Included with all Shopify plans.
- Best for selling at pop-ups, markets and fairs.
Shopify POS Pro
$89 / month
Features
- $89/month per location
- Try Shopify POS Pro features with a 14-day free trial.
- Best for selling at brick-and-mortar stores.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (388)
Since the latest update, the POS app no longer shows the number of items in the cart on tablets. This small detail is actually a critical part of preventing checkout errors for staff, especially during busy periods.
This change feels like it shipped without real-world UX testing in a retail environment. If it was intentional, it’s a serious design mistake. If it was accidental, it highlights a lack of QA before release.
I strongly recommend restoring this functionality as soon as possible and improving UX testing before future updates.
This regression directly impacts checkout accuracy and day-to-day store operations.
Hi there, we appreciate you taking the time to share your feedback with us, and I’m sorry to hear that this update has made checkout harder, as I totally understand the cart item count helps your staff avoid mistakes during busy periods. Please make sure you’re updated to the latest Shopify POS app version 11.0, as it includes improvements to the cart that help display this better (in the app store, search for Shopify POS > Update. We also want to share your feedback with the right team and make sure the improvements work for your store - please feel free to start a live chat with our team at help.shopify.com, or call us through the POS app by going to … > Support > Contact support and call the number you see there - we’re here to help! Rick, Shopify Support
We found an active paid subscription for this app on our account — an app we never used, never set up, and had no need for. We don't run a POS system. Yet ₹14,000 was quietly charged to us.
When we raised this with Shopify support, they refused a refund. We followed up multiple times. Every response was either a dead end or a flat no.
This isn't a glitch. Charging merchants for apps they never signed up for, without any communication, and then refusing to own it — that's just wrong.
If you're on Shopify, please audit your active subscriptions. You might be paying for things you don't even know are running.
We're escalating this until it's resolved.
Hi there, thanks for sharing your review with us. I can surely understand that you’d appreciate flexibility for the billing issue since your store isn’t using the POS. Our Billing team can certainly offer some flexibility for cases such as yours, and I encourage you to reach out again at help.shopify.com, or call us through the POS app by going to … > Support > Contact support and call the number you see there - our teams will work to get a resolution for you! Rick, Shopify Support
Really horrible in term of reporting and session management. They keep removing features.
From the REST API, we could have gotten the Device ID information for POS order but they have since removed it from the GraphQL API. Then we had access to the session data in the shopify admin and yet again, this feature was removed. We basically have little help in tracking orders at the POS.
Shopify has done little to nothing to support its customers in this regards and frankly seems to be pushing them away to use third party apps.
Hi there, thanks for sharing your feedback with us. I can see how you relied on those reporting and session details to track POS orders, and I understand why this feels like Shopify is taking tools away. We’d certainly like to review what you’re trying to track and help you find the best way to do it with what’s available today. Please start a live chat with our team at help.shopify.com, or call us through the POS app by going to … > Support > Contact support and call the number you see there - we’ll find solutions to support you with this! Rick, Shopify Support
Support
App support provided by Shopify.
Resources
Launched
August 28, 2013
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