Rich Returns & Exchanges
- Pricing
-
From $19/month. Free trial available.
- Rating
- 4.9 (80)
- Developer
- Rich Returns & Exchanges
Featured images gallery
Easily automate your customer returns, exchanges, refunds, prepaid return labels, and store credit!
Streamline your returns and exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & allows customers to quickly process returns and exchanges. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated emails.
- Self-service, custom-branded return portal to reduce return processing time
- Automate shipping return labels to make the entire process smooth for customers
- Set up automated rules to accommodate your return policy and exchange terms
- Keep your customers updated and happy with automated email notifications
- Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems
Languages
English
Works with
Shippo, ShipStation, EasyPost, Klaviyo, 85+ Global Carriers, IntercomCategories
Return options
Return management
Labels and packaging
Managing shipments
Pricing
Standard
$19 / month
Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
14-day free trial
Pro
$39 / month
Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
- 50 monthly returns ($0.75 per extra return)
- All Standard Features
- Variant Exchanges
- ResolutionHub
- Analytics
- Multi-Language Portal
- CSV Export
14-day free trial
Premium
$99 / month
Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
- 100 monthly returns ($0.5 per extra return)
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
14-day free trial
Plus
$199 / month
Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
- 500+ monthly returns (scalable)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Stripe Integration
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (80)
Very helpful! Extremely quick to respond. Very knowledgeable and super friendly. I was using a different returns app and I cancelled it. Customer service did not even come close to what I have received here.
We take pride in our customer support! Glad to hear you've had a positive experience. Thanks for your review :)
We have been extremely satisfied with the quality of the app as well service we have received from Rich Returns. They continuously improve the functionality and capability of the app for an improved customer experience. Additionally they are quick to respond to support requests and are a breeze to work with.
Love to hear this! Thanks so much.
Handles returns very well plus has all the customisations and integrations we need.
Support team have been really impressive. Quick to talk with me and provided solutions to all my questions. Keep doing what you're doing!
Will do, thank you!
Customer support is highly responsive and ensures prompt, friendly communication!
We take pride in our support! Thanks for your review.
We are a sporting goods company, and Rich Returns has been an amazing addition to our e-commerce store. It has made our return and exchange process so much easier for our customers and team to manage and view reports. RichReturns is user friendly even for those who are not that tech savy. After researching and consulting with other apps we chose RichReturns because they offered the tech support and unique customizations we needed for our store. Andrej, has been exceptional in responding and helping us set up our account and navigate any changes we needed along the way. Highly recommend this for business that want a seamless, customizable, and more efficient way for handling and managing exchanges and returns.
Wow, thank you for taking the time to write such a thorough review. We're so glad you've had a positive experience!
Support
Rich Returns & Exchanges can answer any questions you have about Rich Returns & Exchanges.
Developer
AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US
Resources
Launched
January 23, 2019
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