The Professional Development Unit directly supports Iowa State University Extension and Outreach’s strategic plan, aligning the professional skills of our people with the needs of our organization. We conceptualize, design and present development opportunities that will motivate, challenge, strengthen and enlighten county and campus-paid staff, faculty and elected council officials.

September 2019

A Note from Carol

Carol Heaverlo, Director Professional Development

Dr. Carol Heaverlo

Registration is open!

The 2019 Office Professionals Conference will be held on Tuesday, October 8 with an optional pre-conference opportunity on Monday, October 7.

This year's conference, “Moving Forward Together,” will center on YOU as an individual being the best you can be as we all help create a strong Iowa! This conference also will include important information from Vice President for Extension and Outreach, Dr. John Lawrence. 

The conference will begin Tuesday morning at the Iowa State University Memorial Union, with a full day of speakers, workshops and guest panelists that are sure to inform and energize us as we focus on moving forward together! The pre-conference begins on Monday afternoon at beautiful Reiman Gardens.

All office professionals are encouraged to attend and connect with resources and peers from across the state.

Book hotel reservations by September 21 to get group hotel rates. Hotel information can be found under the Travel tab on the conference webpage as well as on the right hand side of the home page. For detailed information and to register, please visit the conference website at: https://register.extension.iastate.edu/officeprofessionals.

If you have questions regarding the conference, please contact Alison Boelman, Marsha Rehder, or Krista Lukins.

Conference logo
 

Opportunities for Professional Development

Mental Health First Aid

Individuals will learn how to identify, understand and respond to those who may be experiencing a mental health related problem or crisis. You will learn what to do, what to say, and how to offer support and resources with confidence. Mental Health First Aid is an 8-hour course offered by trained facilitators and is listed in the Substance Abuse and Mental Health Services Administration’s National Registry of Evidence-based Programs and Practices.

Cost:  $50 per person

Dates and Locations:

  • September 26, 8 a.m.-5 p.m., Buena Vista County Extension Office, Storm Lake.
  • November 7, 8 a.m.-5 p.m., Black Hawk County Extension Office, Waterloo.

Contact David Brown with questions.

Incorporates the following competencies:

+ Communication + Leadership + Diversity and Inclusion

 

Creating Accessible Documents

Professional Development is offering a workshop called Creating Accessible Documents, which walks participants through new processes when working in Microsoft Office: Word, PowerPoint, Excel, Publisher and Outlook. This free, hands-on workshop is being offered in various locations around the state.

When:

  • October 29,10 a.m.–3 p.m., Carroll County Extension Office (12 participants max), lunch on your own.
  • December 4, 1-5 p.m., Extension 4-H Building, Room 1020, Ames.
  • February 25, 2020, 10 a.m.–3 p.m., Muscatine County Extension Office, lunch on your own.
  • April 9, 2020, 1-5 p.m., Extension 4-H Building, Room 1020, Ames.

You may find more information about the workshop and the course objectives online.

Incorporates the following competencies:

+ Communication + Leadership + Diversity and Inclusion  + Information Technology

 

Emotional Intelligence: A Pathway to Self-Understanding and Improved Leadership

Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.

So why is EQ-i important? It's all about self-awareness and self-management. Research shows that people with a higher EQ-i find more success in their work and personal lives. These individuals "pick up" on the emotions of others and use that awareness to better manage their interactions with others, resulting in more positive outcomes.

In this session, you will begin to understand what emotions you are feeling and why, manage your responses to them, recognize what emotions others are feeling, and respond to them effectively.

After completing this workshop, participants will be able to:

  • Define Emotional Intelligence (Emotional Quotient-EQ).
  • Identify the benefits of having higher emotional intelligence.
  • Learn the four parts of emotional intelligence.
  • Define self-management, self-awareness, self-regulation, self-motivation and empathy.
  • Analyze your EQi assessment.
  • Learn the skills required to increase your emotional intelligence.
  • Develop an action plan.
  • Implement these concepts and techniques in the workplace.

Workshop facilitators: Alison Boelman, Professional Development, and Julie Hlas, Advancement

Date: December 3, 2019

Time: 8:15 a.m. - 12:15 p.m.

Location: Linn County Extension office 383 Collins Road NE - 2nd floor., Cedar Rapids. (Accessibility lift in the back entrance which is ground floor entrance also).

Date: January 15, 2020

Time: 8:15 a.m. - 12:15 p.m.

Location: Extension 4-H Bldg, 1259 Stange Rd, ISU Campus, Ames - Room 1020

Emotional Intelligence:A Pathway to Self-Understanding and Improved Leadership Course Information can be found online.

Cost is $90.00 per participant. Fee is non-refundable once the EQi assessment has been completed. 

Contact Alison Boelman to see if there is a workshop in your area and if there isn't, how you can schedule one!

Incorporates the following competencies:

+ Communication + Leadership + Diversity and Inclusion + Supervision 

+ Interpersonal Relationships

 
Crucial Conversations class particpate in group activity

 

Crucial Conversations

What is Crucial Conversations? It’s a course teaching skills/tools for creating a positive environment for dialogue. A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions are strong. When handled poorly or ignored, these conversations lead to strained relationships and dismal results.

Dates and locations:

  • December 18-19, Mahaska County Extension Office, Oskaloosa
  • May 5-6, 2020, Extension 4-H Building, Ames

Workshop is 8 a.m.-5 p.m. both days. 

Cost per participant is $250 and lunch is on your own. For more information about the workshop, see the Crucial Conversations Course Information Sheet and Crucial Conversations Sample Agenda

Workshop facilitators are Robin Ertz and Julie Hlas. Questions about the course can be directed to Robin Ertz.

Incorporates the following competencies:

+ Communication + Leadership + Diversity and Inclusion + Supervision 

 

Mission Possible:

Making Marketing Manageable

Mission Possible class activity

You do not need to have marketing in your title to be responsible for advancing the presence of ISU Extension and Outreach. This workshop will help you identify audiences, create a plan to reach those audiences and make marketing manageable. Learn no-cost marketing tactics that can be implemented right away. Discover more ways the Advancement Team can help you. 

Advancement specialists are the instructors for this workshop.

Cost to Participants: The workshop is being presented free of charge. More information can be found online.

Date and Location:

  • September 26, 1-4 p.m., Economic Development and Industry Relations, 1805 Collaboration Place, Training Room (1200 A & B), Ames.

For more information, contact Natasha Neal, 515-494-9225, or Billie Koester, 515-943-9925.

Incorporates the following competencies:

+ Communication + Leadership + Diversity and Inclusion + Information Technology

 
Navigating Difference graduating class picture

Navigating Difference

The Navigating Difference series is designed to help ISU Extension and Outreach professionals expand their skills in working with diverse audiences. The curriculum consists of five modules developed by Washington State University Extension staff specifically for extension professionals:

  • Cultural Awareness.
  • Cultural Understanding.
  • Cultural Knowledge.
  • Cultural Interaction.
  • Cultural Sensitivity.

All county and campus-paid staff, council members, faculty and volunteers are encouraged to attend.

The three-day workshop series is sponsored by Professional Development. A light breakfast and lunch are included each day. Workshop runs 8 a.m.-4 p.m. each day.

Date and Location:

  • October 1, 2, 3; Linn County Extension Office, 383 Collins Rd. NE #201, Cedar Rapids.

Please contact Gayle Coon for additional information. Registration is limited to 25 participants per location. You must attend all three days to complete the series and receive a certificate of completion. More information may be found online.

Incorporates the following competencies:

+ Communication + Leadership + Diversity and Inclusion + Information Technology

+ Supervision + Program Design and Development 

+ Program Implementation and Delivery

+ Program Assessment and Evaluation

 

eAccessibility in InDesign and eAccessibility in Acrobat Pro workshop offered

These classes are targeted for power users of InDesign. This is NOT a class on how to use InDesign or Acrobat Pro in a generic sense. What will be covered in class will be very specific to eAccessibility functionality.

When:

Tuesday, October 15, 2019. 8:30 a.m. – 5:00 p.m.

What:

One 4-hour class for eAccessibility in InDesign and one 4-hour class for eAccessibility in Acrobat Pro. (If you produce PDF products for digital consumption from InDesign files, you will also want to plan to take the class on Acrobat Pro.) 1-hour lunch on your own (convenient campus cafe nearby). 

Who:

Those who use InDesign and/or Acrobat Pro to create electronic files on behalf of ISU Extension and Outreach.

Where: Extension 4-H Building, Room 1020, Ames.

Limited to 20 participants. There is no cost for the class.

Bring: Laptop, power cord, extension cord and name tag.

Questions? Contact Rachel Tendall, digital designer and assistant brand manager, 515-294-9712.

Incorporates the following competencies:

+ Communications and Interpersonal Relationships + Diversity and Equity 

 + Program Design and Development + Program Implementation and Delivery

+ Educational Opportunities

 

Coming Together for Racial Understanding

Coming Together for Racial Understanding Class Photo

Professional Development is offering a one day workshop for ISU Extension and Outreach staff, faculty and council members, Coming Together for Racial Understanding, based on the national curriculum developed by the Cooperative Extension Service Rapid Response Team. In order to register and attend the workshop, you must already have participated in the Navigating Difference Cultural Competency Workshop series.           

Date and Location:

  • December 10, Black Hawk County Extension Office, Waterloo.

Workshop is 9:30 a.m.-4:30 p.m. with a 30-minute lunch break.

There is no cost for ISU Extension and Outreach staff to attend, morning refreshments will be provided and participants will need to bring their lunch. For more information about the workshop, see the Coming Together for Racial Understanding Course Information Sheet and Coming Together for Racial Understanding Sample Agenda.

Please contact Gayle Coon for additional information. Registration is limited to 25 participants per workshop.

Incorporates the following competencies:

+ Communication + Leadership + Equity, Diversity and Inclusion + Interpersonal Relationships + Professionalism

 
Welcome Sign to New Staff Orientation

New Staff Orientation September 19

Your orientation has been designed by new and experienced ISU Extension and Outreach staff and the Professional Development unit. The New Staff Orientation experience is evaluated and adjusted to fit the needs of new staff and faculty with ISU Extension and Outreach appointments.

View the orientation webpage and register. Email invitations will be sent to all new staff approximately one month prior to orientation. Online registration must be completed to attend New Staff Orientation. Contact Alison Boelman with any questions. 

 

Register for Adult Learning Module Series

Professional Development offers a series of classes/modules (independent yet related), that help with the process of creating classes, programs, and workshops. The three online modules can be taken independently or sequentially. Join a cohort of learners as you learn about: Writing Clear Learning Objectives; Effective Instructional Design Methods; and Integrating Instructional Activities. The modules are offered in a flipped format, meaning participants learn materials online at their pace (asynchronous) and then come together via video conference (synchronous) to discuss the material. Each module takes about 1-3 hours to complete the asynchronous portion and 1.5 hours for the synchronous portion. Classes are limited to 15 people. See the module course information sheets and launch dates as well as what participants had to say about the series.

Writing Clear Learning Objectives Course Information              Sept. 30 - Oct. 7

Effective Instructional Design Methods Course Information  Nov. 4 - Nov.11                   

Integrating Instructional Activities Course Information            Dec. 2 - Dec. 9

Please contact Robin Ertz, rertz@iastate.edu for additional information pertaining to the classes/modules.

Incorporates the following competencies:

+ Development of Programs + Delivery of Programs + Educational Opportunities

 

Race: The Power of an Illusion (RPI) Learning Exchange

Announcing a day of learning, listening and courageous conversations brought to you by the Iowa Department of Human Services and sponsored by Iowa State University Extension and Outreach Professional Development.

RPI is a 1-day learning exchange that will bring together Extension and Outreach staff and faculty to have conversations about the intersections of race, equity and child welfare. This is another learning opportunity to build on our Navigating Difference Cultural Competency Series, Coming Together for Racial Understanding workshop, and the Understanding Racial Bias: Rewiring Our Perceptions and Intentions Learning Exchange.

Race: the Power of an Illusion (RPI) Learning Exchange will be held on Tuesday, October 22, at the Scheman Building, Room 004 on the Iowa State University Campus in Ames, Iowa. Parking is free.

The exchange is 9 a.m.-3:45 p.m. with registration and light refreshments beginning at 8:30 a.m.

The cost of the exchange for extension staff and faculty is $20 per person and includes a light morning refreshment, lunch, and afternoon snacks. For more information, see the Race: the Power of an Illusion (RPI) Learning Exchange Flyer.

Race: the Power of an Illusion (RPI) Learning Exchange Flyer.

Please contact Gayle Coon for additional information. Registration is limited to 35 participants per workshop. More information may be found online.

Incorporates the following competencies:

+ Communication + Leadership + Diversity and Inclusion + Interpersonal Relationships + Professionalism

 

Everything DiSC Work of Leaders workshop

Work of Leaders is a workshop to help you discover your DiSC leadership style and learn a simple three-step process to help you approach the fundamental work of leaders: Vision, Alignment and Execution. Work of Leaders connects to real-world demands, generating powerful conversations that provide a clear path for action.

Workshop facilitators are Alison Boelman and Karen Lathrop.

Everything DiSC Work of Leaders course information can be found online.

Date and Location:

  • November 6, 9 a.m.-5 p.m., Extension 4-H Building, Room 1020, ISU Campus, Ames.

Cost is $180 per participant. Fee is non-refundable after DiSC assessment has been completed. 

Light refreshments will be provided; lunch is on your own. 

Contact Alison Boelman with questions.

Incorporates the following competencies:

+ Communication + Diversity and Inclusion + Leadership + Supervision

 

Everything DiSC Workplace workshops set for 2020

Everything DiSC Workplace is a workshop to improve working relationships and communication in the workplace.

Everything DiSC Workplace focuses on:

  • Discovering your DiSC communication style and increasing your self-knowledge: how you respond to conflict, what motivates you, what causes you stress and how you solve problems.
  • Understanding other DiSC communication styles and improving working relationships by recognizing the communication needs of team members.
  • Building more effective relationships.

Participants discover their DiSC communication styles and learn how they affect their workplace priorities and relationships. Everything DiSC Workplace can be beneficial for everyone in an organization, regardless of title or role, to improve the quality of the workplace.

Workshop facilitators are Alison Boelman and Karen Lathrop.

Everything DiSC Workplace course information can be found online.

Date and Location:

  • March 23, 2020, 9 a.m.-4 p.m., Extension 4-H Building, Room 1020, ISU Campus, Ames.
  • May 21, 2020, 9 a.m.-4 p.m., Extension 4-H Building, Room 1020, ISU Campus, Ames.

Cost is $115 per participant. Fee is non-refundable after the DiSC assessment has been completed. 

Light refreshments will be provided, lunch is on your own. 

Contact Alison Boelman with questions.

register for Everything DiSC Workplace

Incorporates the following competencies:

+ Communication + Diversity and Inclusion + Leadership

IT Resource News

Ron Nelson, document accessibility specialist

Ron Nelson

What it’s Like to Use a Screen Reader

Ron Nelson, document accessibility specialist, has created a video that demonstrates the JAWS screen reading software; the software is designed for those users whose vision loss prevents them from seeing screen content or navigating with a mouse.

The video shows how the JAWS software reads part of a typical existing PDF file before it has been specifically designed for screen reading technology, and again after it has been redesigned.

Questions about eAccessibility? Please email digitalADAquestions@iastate.edu

 

Enhancing Your Impact

Alison Boelman, professional development program coordinator

Alison Boelman

How Do You Change Your Brain and Behaviors?

A big part of growing emotional intelligence is recognizing where growth is needed. Quite often growth equals a change or creation of a habit. Change takes work. But then again, so does anything worth doing.

Making or breaking a habit involves neuroplastic change in your brain. Neuroplasticity is the ability of the brain to change its physical structure and function based on input from your experiences, behaviors, emotions, and even thoughts.

It used to be believed that except for a few specific growth periods in childhood, the brain was pretty much fixed.

Donald Hebb's landmark discovery in 1949, “neurons that fire together wire together,” best explains the process of wiring and strengthening brain pathways. The key is to activate as many of these pathways as possible given they work synergistically.

When you first try to adopt a new behavior, you have to enlist your prefrontal cortex, the thinking brain, and insert conscious effort, intention, and thought into the process. When you’ve performed the new routine enough times for connections to be made and strengthened in your brain, the behavior will require less effort as it becomes the default pattern.

According to Collaborative Growth and the EQi-2.0 method, below are the 4 steps to sustainable change:

  1. The cognitive part: Build buy-in through awareness. Gather information on why the change is needed, what the desired change is specifically, how others have made the change, and strategies for making the change.
  2. The inspirational part: Imagine it is 3 weeks or 3 months from now and the change took place. Ask yourself “What do you hear differently?” “What do you see that’s different?” “How does your life work better?”
  3. The determined part: We know that learning any physical skill requires sustained practice, as does a behavioral change. Whether you’re building assertiveness, increasing happiness, or building conflict resolution skills, a commitment to regular sustained practice turns something that you have to think about into a habit.
  4. The collaborative part: A few trusted co-workers or family providing feedback will help you gain perspective. Plus they will provide a level of accountability.

For more information on growing your emotional intelligence, contact Alison Boelman.

Building an Inclusive Organization

Gayle Coon, professional development program coordinator

Gayle Coon

Inclusive Design for Accessible Presentations

When you prepare for your next workshop or presentation, use these tips on how to tweak your slides so that everyone gets the most out of it, especially for individuals who are visually impaired…

Is your slide font readable? The World Blind Union (WBU) highly suggests using sans serif font types such as Helvetica, Arial, and Verdana. Unlike serif typefaces, these font styles do not have small finishing strokes, which makes them more legible and readable for people with low vision and dyslexia. A 32-point size font is the ideal text size to use in most room settings. This is so that near-sighted people can understand what you are pointing to, even from a distance.

Steer clear from moving text effects such as “Fly In,” “Bounce,” “Spiral,” or “Zoom.” Partially sighted audiences wait for the text to stop moving before they can start reading it. Animations and effects might not sit well with visually impaired people, so keep them at a minimum. 

There is also a good chance that someone in your audience is color-blind. If you have used red text for negative items and green text for positive items mixed together in a single list, they may not be able to tell them apart. If the datasets in your graphs only use color to differentiate, think about using patterns or labels to tell each bar, line or pie segment apart.

Applying these tips will make a big difference for your whole audience. Your slide design can affect how well the crowd gets your message, if at all. This is particularly true for those with physical and cognitive conditions. Having an inclusive design to your presentation will allow attendees to get the most out of your hard work.

 

Keeping You Safe

Prepared Not Scared
 

Webinars

Missed a webinar? View a complete listing of archived webinars.

 

Resources for New Staff and Supervisors

 
AAACE logo
 
NAESPSDP logo
 
ESP logo

For additional information regarding Professional Development, please contact Dr. Carol Heaverlo, director of Professional Development, 515-294-8876, heaverlo@iastate.edu, or Alison Boelman, program coordinator for ISU Extension and Outreach Professional Development, 515-294-7033, aboelman@iastate.edu.

 

Professional Development

Iowa State University Extension and Outreach

1110 Extension 4-H Building

Ames, IA 50011

Iowa State University Extension and Outreach does not discriminate on the basis of age, disability, ethnicity, gender identity, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, or status as a U.S. veteran. (Not all prohibited bases apply to all programs.) Inquiries regarding non-discrimination policies may be directed to the Diversity Officer, 2150 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, 515-294-1482, extdiversity@iastate.edu. All other inquiries may be directed to 800-262-3804.