JustHostMe® Reviews

very professional hosting so far we will update after three months as well on trust pilot

so far no complain on hosting very smooth

Date of experience: 13 April 2024

JustHostMe provides top notch support and transparent pricing. They're quick to solve tech issues and guide through setups. With their excellent service, they keep customers happy and coming back. Highly recommended for reliable web hosting.

Date of experience: 10 April 2024

Eventually secured a better price but wasnt offered options on renewal without contacting them. Operator quoted a price and issued a new invoice which didnt match the quoted price. A manually adjusted invoice was issued which was acceptable and I renewed. I then received an extra invoice for £0.42 by email which didnt appear on my account.

Date of experience: 01 March 2024

Really responsive to an inquiry and very helpful support.

Date of experience: 07 April 2024

I know I can rely on prompt helpful support from JustHostMe to sort out any technical problems I have. The CEO is 'hands on' so is always aware of customer issues and steps in to assist. This is a shining example which should be followed by other business bosses.

Date of experience: 08 December 2023

Unsure how to update DNS records. Raised a ticket and Jeffrey quickly made the necessary additions. Excellent Customer Support. I highly recommend and use Just Host Me for all my hosting needs.

Date of experience: 02 February 2024

Had an urgent problem today with all our work email stopping. Got on the live chat & had a fast and totally excellent response from a support agent. Quickly worked out the situation, suggested a solution & implemented it, all within a minute or two. Absolutely first class & much appreciated!

Date of experience: 01 April 2020

From the day I made the decision to sign on, Just Host Me has just been superb!!
1. Personalised customer service.
2. Due diligence - walked me through every step.
3. Always patient with me (considering I am not a tech person).
4. Lovely personalities
5. Transparency has been great.
6. No hidden costs.
7. Available 24/7.
8. Always make you feel right at home

I just hope they remain this way

Date of experience: 12 February 2021

Disappointed that you shut down my web site, even though payment was made within the time frame. Cost me considerable money to have the site down loaded again. Also the fact you did not send a renewal notice for the domain, meant it was taken away and as a result offered back @ $20,000, ridiculous. However, Jeffrey was helpful in sorting it out. But the whole thing should not have happened. What is the point of having an achieve department if you can not recover within a very short period of time

Date of experience: 06 December 2019

I was with Just Host Me for 3 years, but currently not due to a partnership seperation, but looking forward to rejoining them again. I found their service to be second to none. Having worked in IT looking after Global major accounts for many years, I found Just Host Me far better than most out there offering a simular service. Alway answer your questions in quick time, and no issue is too big an issue for this company. Great company and great staff.
Paul Hillman

Date of experience: 11 September 2019

It's nice to be able to deal with a British hosting company rather than the large US hosting companies who sell everything in dollars and treat you like a number. Since joining there has been no downtime and the prices are fair with plenty of features included without having to pay additional fees. What more could I want? I would recommend the company for web hosting because of the excellent service I have received.

Date of experience: 23 January 2021

Awesome, super fast, easy and reliable. I moved my full website from GoDaddy, where the connection always drop and where I couldn't even back up properly, plus lot of innecesarias over-charges for products I never used.
Now, happy to stay with JustHost for the next 3 years and more

Date of experience: 05 August 2022

I have been with JustHostMe for many years. The same people are involved and the high standard of service and technical offering never wavers. I live in fear of them being taken over by somewhere huge and awful. I moved my domain name registration to them from somewhere huge and awful and I never have to worry about it again. Personal service from real knowledgeable human beings. Hope they never change.

Date of experience: 02 April 2021

I've been with JustHostMe for many years, and have had no reason to ever look for an alternative.
I only have the personal hosting package and more domains than I need but the support, when needed, is 5-stars. I always get a quick response to my questions, even late on a Sunday evening.

Date of experience: 12 February 2023

I know 'shop around, shop around' but when it comes to JustHostMe Limited, I've just stuck. I've purchased so many domains and hosting services over the past 8+ years from them.
If you have a live website, last thing you want to worry about is down time, lack of response, customer service, etc. JustHostMe delivers excellent service when it comes to all of the above and they help you while educating, no matter your skill level.
Lovely all round

Date of experience: 16 January 2017

Recently transferred my hosting to JustHostMe. Account was setup immediately. Only needed to contact support once for update on domain transfer but they got back to me quickly. Very happy so far and my web site is loading a lot faster than before. Hope it continues.

Date of experience: 20 October 2019

Average but Clear! because what they provide they wrote on their website(No lying in the name of marketing), with SSD they just have a lot more prices but storage space they provide is less. They have OVH Servers which is good as they can ignore a lot of DMCA. But after exceeding Disk Space you only have to UPGRADE, no more storage. Which sometime become a bit more expensive.

Date of experience: 24 November 2017

JustHostMe have completed the server migration of our website from France to London. However, they neglected to tell me the new details for the mail server before they completed the switch. Therefore the emails that they sent to inform me that the migration was complete were not received by me; furthermore the email (which I finally read this morning, 5 days later) did not contain the new mail server name.

I have now worked it all out but not before I 'lost' crucial information.

Date of experience: 23 November 2017

I wish I'd found these people years ago instead of struggling on with our old hosting company. These people offer really good value for money packages. They're flexible too so you can easily add extra's you need and upgrade/downgrade as needed. They have a number of ways to access support not just a ticket system. Very helpful, great staff.

Date of experience: 17 July 2020

We recently purchased hosting for our company website. Just Host Me were extremely helpful and quick to fix a few teething problems we had. After searching around for many weeks, looking for a hosting solution, we were glad to have found them.

Date of experience: 15 August 2022