How to Design a Chatbot Personality
Published in
10 min readJan 14, 2019
As leading chatbot designers have discovered, personality is the number one factor for increasing user engagement.
Click-through rates, sales, and other business KPIs go through the roof when a chatbot is designed correctly, with personality. And last, but certainly not least, chatbots are a heck of a lot of fun to interact with when they have a personality.
