Kickflip product configurators

At PomExpress.com, we needed a solution that could handle the incredible complexity of custom pom design - hundreds of layered images combining different colors, materials, widths, and pom styles. Every time we doubted whether Kickflip could handle our requirements, it proved us wrong and exceeded expectations.

The learning curve was worth it - once we got up to speed, the interface became intuitive and user-friendly. But what really sets Kickflip apart is their customer support. Their AI interface is the most helpful we've ever used, and when you need human help, there's always someone ready to assist hands-on. They even worked directly with us to ensure smooth integration with our Shopify theme.

Our customers love the customizer - we get practically zero questions about how to use it, and people seamlessly go from designing to cart to checkout. The sharing features let customers show designs to their teams and coaches, and we can tell they're genuinely excited about the process. For over 30 years we've been custom designing poms where the only way for customers to see a design before orders were placed with manufacturers. required us making and sending mini mock-ups to them (an expensive and time consuming process). The tool is game-changing for both us and our customers - allowing for creativity to flow effortlessly and new designs to be visualized in just seconds.

One unexpected bonus: we get insights into what customers are designing even before they buy, which helps us understand trends and preferences.
The interface is fully customizable to match your brand (whether you upgrade to white label or not), creating a seamless experience that feels like a natural extension of your store.

This investment has truly been an uplift to the custom pom industry for cheer and dance and we couldn't be more excited about it. If you're selling highly customizable products and want to offer a premium experience that rivals the biggest brands, Kickflip delivers. The complexity it can handle is remarkable, and the support team ensures you succeed.

Highly recommended for anyone serious about product customization! And don't shy away if you have a complex product.

Kickflip has been great for our custom sportswear items Builder can be as simple or as dynamic as you want it to be, and the support is fast and helpful when needed. Would absolutely recommend it to whomever is looking for a customizer in Shopify.

Great looking app for customers. But after Price increased a lot it is not worth anymore. There is too many hassles and bugs to make your products customizable and it is not intuitive to use. Processing customizable orders is way too slow and customers get easily confused, so we are now looking for alternative one.
For example it takes many hours to make one customizable product, way too time consuming for us to keep this app. It was okay when app was lower in costs, but now the high increase in price makes it not worthy anymore.