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Maximize Conversions with Guaranteed Protection Against Fraud and Non-fraud Chargebacks
Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud and non-fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.
- Chargeback Protection: Obtain a full guarantee on approved orders, fraud or not
- Real-time decisions, zero risk with Signifyd's identity and intent intelligence
- Protect + grow revenue: Signifyd fraud protection helps approve more good orders
- Insights Reporting identifies trends and patterns of fraud before they occur
- Automate fulfillment and boost customer experience
Languages
English
Works with
Recharge, Carthook, PayPal, Stripe Early Fraud Warnings, Shop PayCategories
Pricing
External charges may be billed by Signifyd separately from your Shopify invoice. Learn more
Free to install
Free to install- charges may apply after 14-day free trial ends
All charges are billed in USD.
Reviews (161)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its robust fraud detection and chargeback protection. They appreciate its accuracy in flagging fraudulent orders and its guarantee feature that reimburses for chargebacks. The user-friendly interface provides detailed sales and customer data. The customer service is responsive and the pricing is deemed fair for the value provided. The app integrates well with Shopify and is suitable for all business sizes. Its automatic transaction approval or decline based on fraud detection saves merchants time.
Wrongly turned off store syncing without our permission.
Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it.
Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.
We apologize for any inconvenience this may have caused. Our success team has reviewed the situation and worked to resolve the issue. If there’s anything more we can assist with, please don’t hesitate to reach out. We appreciate your feedback and understanding.
Really great service. The support team is quick to respond to any inquiry.
The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.
Thank you for your review! We're thrilled to hear that you've had a positive experience.
Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has been pure profit for them.
We just found out that they decided to stop supporting the plan that we have been on and closed our account. They didn't send any notification that the account was going to be closed nor that it was closed, and no way to get it back without a $500 monthly minimum spend. Apparently small businesses aren't worth their time.
Thank you for sharing your feedback. We're sorry to hear that this was your experience! We value all our customers and have passed your review along internally to our success managers, who are discussing ways to improve communication in the future.
Please reach out here https://signifyd.com/support if you have any further questions or comments that we can address.
Support
Signifyd can answer any questions you have about Signifyd.
Resources
Launched
June 21, 2013 · Changelog