Deadbolt Ransomware Contact Form
If you find that your NAS has been affected by Deadbolt ransomware, please follow the steps listed below.
1. Unplug the Ethernet network cable
2. Safely shut down your NAS by pressing and holding the power button for three seconds.
3. Do not initialize your NAS as this will erase your data.
4. Fill out the form listed below. Our technicians will contact you as soon as possible.

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Email *
Name *
Country
Cloud ID
Email *
Model Number *
Contact Number *
Do you have more than one volume installed? *
Do you use MyArchive drives? *
Do you have backups to external drives and/or cloud storage providers? *
What file system are you using?
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