UTICamp-2020. Maha El-Metwally. Remote simultaneous interpreting (RSI): the new reality
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Speaker: Maha El-Metwally What is remote simultaneous interpreting? Origin and history. Options for organizing an online event with RSI: RSI platforms, Zoom, interpreting using available programs. Upsides and downsides of each option. Hidden pitfalls. What the online event organizer should know about? How to get ready for RSI: necessary equipment, setting up the working process. RSI is not easier than on site interpreting – on the contrary, it is harder! Arguments and how to negotiate with clients. Marketing for remote interpreters. Case studies and practical examples
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UTICamp-2020. Maha El-Metwally. Remote simultaneous interpreting (RSI): the new reality
- 1. RSI: A new reality Maha El-Metwally Tuesday, 21 July 2020
- 2. About me
- 3. 3 Client Education Moving face-to-face meetings to online meeting is not always straightforward
- 4. Listen to the client’s requirements
- 5. Discuss the meeting format Dialogue? Webinar? Panel?
- 6. Advise on the most suitable fit
- 7. Explain which equipment they need
- 8. Share tips (Be seen, be heard)
- 9. Insist on a dry run
- 11. Existing pricing models Per minute Per hour Per day Name your price
- 12. How to Price Your Service? Factors to consider: Technical Induction Fatigue Technostress Client Education
- 13. How to price your service? Your own studio? Working in a hub? Consultant interpreter – turn-key solution Project based quote
- 14. Terms & Conditions Amended contract / special RSI contract Work hours Team Strength Liability Recording
- 16. AIIC held a number of awareness raising, discussion and training sessions on remote interpreting in several regions like the Netherlands, the UK, Greece and Germany. AIIC issued a set of Guidelines for Distance Interpreting: https://aiic.net/page/8734/aiic-guidelines-for-distance-interpreting- version-1-0/lang/1 COVID-19 Recommendations: https://aiic.net/page/8964/aiic-covid-19- distance-interpreting-recommendations-for/lang/1
- 17. The Institute of Translation and Interpreting Position Paper: recognises the need for and the potential of remote interpreting, especially in situations where it is difficult to find local qualified interpreters. welcomes ongoing efforts to create remote interpreting standards and platforms that offer improved ergonomics for interpreters.
- 18. Professional Associations - ITI However, it takes note of ongoing research showing inter alia that interpreters working remotely: find it more difficult to build rapport with other participants, tire more quickly, feel more distant from proceedings may suffer physical discomfort And the quality of their rendition may drop more quickly in remote interpreting compared to in-person interpreting.
- 19. Professional Associations - ITI The requirements for interpreters in terms of qualifications, experience and briefing should be identical whether interpreting is provided in- person or remotely. Research should continue towards the creation of internationally accepted standards for remote interpreting, including working practices (breaks, equipment, briefing, etc) and psychological support. Development on improved ergonomics in remote interpreting should continue, with the involvement of specialists from all relevant medical and occupational fields.
- 20. Professional Associations - ITI Remote interpreting platforms and professional associations should work together to ensure that interpreters working remotely are adequately informed of the potential and risks involved in providing this service. Remote interpreting should be recommended for use only in such cases where it is the best viable mode in terms of the location of participants, interpreter wellbeing and client requirements. Remote interpreting should not be promoted as a replacement for or exact alternative to in-person interpreting.
- 21. A good set of recommendations on what the interpreter needs to know from a technical perspective before offering remote interpreting: https://askot.cz/en/brief-recommendations-on-rsi-by-the-czech- association-of-conference-interpreters-askot/
- 22. The VKD Position Paper: Acknowledges that the technology of the RI offers new opportunities to establish multilingual communication in situations in which this is not possible with traditional solutions Refers to the absence of a standard for RI. One which includes working conditions in terms of team strength, length of service, etc., will be a long time coming. Legal aspects: permission to record, copyright, liability.
- 23. Professional Associations - VKD RI contracts should cover: working hours / time zones, overtime, loss of fees, team strength, technical infrastructure and operation, inconvenience allowances, right to refuse performance or mandatory test runs and instructions. Accessibility. Due to the lack of haptic controls, online solutions are not accessible and therefore cannot be used by blind or visually impaired conference interpreters.
- 24. The Hellenic Association of Conference Interpreters issued a code of practice for RSI that includes: The working day for remote interpreting must not exceed four (4) hours a day max. including breaks. For the interpreters those four (4) hours of work a day are full-time work and not part-time work under any circumstances.
- 25. Interpreters should work in pairs for up to four (4) hours a day, and after four (4) hours a third interpreter should be added. Remote interpreting should be done in a suitably equipped venue (such as a hub) with technical support and not in venues that are not suitably equipped. The fee for remote interpreting must be higher than that for traditional simultaneous interpreting. Professional Associations - SYDISE
- 26. RSI does not lend itself to quick exchanges between speakers or disorderly discussion. RSI requires the same preparation as in-person interpreting. The same price conditions must therefore apply (daily price), with an increase to take into account cognitive overload and the use of eventual recording of the event. Generally remote interpretation is not suitable for interventions longer than 2 hours in total
- 27. Always reserve the right to interrupt the session if the conditions are not deemed conducive to quality interpretation (sound, lack of discipline on the part of participants, non-compliance with instructions, etc.) Do not use conventional videoconferencing services. These services can only be considered for consecutive interpreting. Professional Associations - SFT
- 28. Your Role • Educate yourself so you can advise your clients • Be proactive! • Prepare a guide for clients • Discuss RSI within your association and with colleagues => standards
- 29. Thank you for your attention MahaElMetwally maha@culturalbridges.co.uk Maha El-Metwally Maha El-Metwally CI www.cultural-bridges.co.uk