I am concerned about this theme. We purchased it on one of our store and then closed the store and moved it over to our other store instead. After a couple of years they stopped the theme access and our store got unpublished. We were forced to repurchase the theme whereas we already had it purchased previously. After the repurchase no one provided support to transfer over store to new version.

After nearly 9 years using the Parallax theme from Out of the Sandbox, I couldn’t be happier. The system is intuitive, flexible, and makes building and managing an online store straightforward. Whenever I’ve needed support, their team has responded quickly and resolved issues efficiently. I highly recommend their themes to anyone building a Shopify store.

Phoebe provided outstanding support with the color swatches issue on our product pages. She was quick, extremely knowledgeable, and solved the problem efficiently with clear guidance. Her professionalism and kindness made the whole experience excellent. A real asset to the Out of the Sandbox team. Highly appreciated!

I’ve had a great experience with the Parallax theme and the Out of the Sandbox support team. After layout issues caused by Shopify AI sections, they clearly explained the conflicts and how to fix them using Parallax’s native tools. Their guidance was patient, detailed, and educational. Beautiful theme, knowledgeable support—highly recommended.