Wisheum.ch
Hi, I’m using the Sense theme in version 15.2. I noticed that the Theme Store already shows version 15.4. Do I need to update, or is my current version still fine? Hi again. I wanted to follow up because I previously asked this question and unfortunately did not receive a response. I would appreciate some clarification on whether Sense version 15.2 is still fine to use or if an update to 15.4 is
Reply from designer
Hello, you can always get immediate help from us by reaching out to our Support (https://bit.ly/2AWw5VA) since this is leaving a review rather than a support request. You don't have to update your theme if you don't want to, but there are added features and bug fixes in our updates. You can always download the update and test it as a draft without committing to it.
FashFresh
THE WEBSHOP IS ALL WHITE, PLEASE FIX IT. my clients aren’t able to view my shop now..
Reply from designer
Hi there. Thank you for your comment. We can see that your shop is up and running again, and we sincerely apologize for the delay in our response. For immediate assistance in the future, we recommend reaching out to our Support team (https://bit.ly/2AWw5VA) for quicker resolution. Thank you for your understanding.
Buddy in a Box
I agree, you need to to be able to add images for mobile and web. How will the customer be confused?? This is literally used on 99% of websites as it's a lot more practical to try make banners fit in the two sizes..
Reply from designer
Hey there, this is something our developers are looking into for newer themes such as Horizon in the future since many merchants have provided this feedback (including the other review you agree with). You may be able to utilize the AI generates app blocks (https://bit.ly/44Y7Tyg) to add this into Sense.
Purevelle
I'm not happy I don't love it but it's ok
Reply from designer
We appreciate your honest review. It sounds like Sense has you truly feeling neutral, and that's good to know. If you want to share more in depth what you'd like improved, please contact our Support (https://bit.ly/2AWw5VA) so we can get more context on your experience.
