How to Eliminate Paper at Your Licensing Agency in
2023
Moving away from paper and towards a digital government improves the efficiency of your office, helping you manage worker shortages, as well as licensing backlogs—caused by outdated paper licensing systems. Learn ways to digitize your agency for 24/7 service. READ MORE
Regulatory News Roundup The latest news about regulatory agencies around the country
Top 10 Technology Priorities for State Government in 2023
A survey of state CIOs revealed their top Top 10 Priority Technologies, Applications and Tools for 2023. The National Association of State Chief Information Officers (NASCIO) surveyed state CIOs to identify the top technology issues facing state government. READ MORE
Va. Gov. Releases Uniform Regulatory Plan Virginia Governor Glen Youngkin released a Uniform Regulatory Plan that lists all regulatory actions expected by the state government between now and July 1, 2023. The Governor explained that “Our goal is to provide more transparency to the citizens of Virginia.” READ MORE
State Cybersecurity by the Numbers Compiling data from government sources, along with industry groups, Government Technology distills the statistics on state cybersecurity. Data from the Center for Digital Government, for example, shows that most states need more cybersecurity staff in the next few years. READ MORE
Take our Optimal Agency Survey to gauge your agency's operational excellence. Receive a tailored assessment by email, with solutions for modernizing and transforming your agency. READ MORE
In Case You Missed It
Cybersecurity Top Priority for State CIOs The National Association of State Chief Information Officers released the State CIO Top Ten Policy and Technology Priorities for 2023. Cybersecurity and risk management remains the number one priority for state CIOs, according to the results from the survey of 51 state and territory chief information officers. READ MORE
5 Agency Modernization Questions You Must Ask As an agency leader, ask yourself the following questions to guide your modernization efforts. Then use your answers to help pave the way towards the transformation of your agency. READ MORE
State CIO Top Ten Priorities for 2023: Strategies, Management Processes The National Association of State Chief Information Officers (NASCIO) released the State CIO Top Ten Policy and Technology Priorities for 2023, according to a press release from NASCIO on December 12. Cybersecurity and risk management remains the number one priority for state CIOs. READ MORE
Logging In Made Easy: Open ID
Q: We receive a lot of calls from users who forget their credentials/security answers to our websites. What can we do to better support them?
A: Many regulatory agencies handle a high volume of calls—with a significant portion of those
calls involving login issues. Those high call volumes lead to longer wait times and frustrated users. Addressing login issues frees up the phone lines for more pertinent concerns and supports the efficient use of staff resources and time. KEEP READING
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