Shopify Messaging

Shopify Messaging

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
4.7 (3,346)
Developer
Shopify

Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify.

Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs.

Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. more
  • Send personalized emails and SMS to segments of customers directly from Shopify.
  • Use templates for timely updates, exclusive offers, product tips, and more.
  • Create on-brand emails faster by describing changes for Sidekick to make.
  • Encourage customers to buy products directly from your emails and SMS.
  • Track results like click-through rates, conversion rates, and more.
Popular with stores like yours
Based in United States

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

  • Shopify Flow
  • Shopify Admin
  • Shopify Forms

Pricing

Free

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

Reviews (3,346)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting traffic and customer engagement due to its cost-effectiveness and comprehensive features like segmentation, scheduling, and performance tracking. They appreciate the user-friendly customizable templates and seamless Shopify integration, which simplifies linking products and collections in emails. Its reliability and strong deliverability, especially for time-sensitive communications, are also praised, making it accessible to those without technical expertise.

February 23, 2026

Not as dynamic for editing as a Klaviyo. Would love ability to preserve colors when in dark mode. HUGE limitation of Shopify Messaging. Analytics are fairly basic, would like to see deeper insights into engagement with emails and SMS.

Cowboys and Astronauts
United States
Over 2 years using the app
January 21, 2026

This is a great e-mail marketing tool. The only things I would improve on this are adding more section options to make better designed emails, and more importantly, allowing more than 25 sections per e-mail. Not often, but sometimes we have to custom create a section by combining multiple elements, but with the 25 section limit, we can't put everything in that we want to.

Organic Skin Lightener
United States
Over 4 years using the app
March 8, 2026

This is a very powerful tool, easy to use and customise, integrates with the shopify flow app really well, making automations a snap to set up. A great range of email templates to get started with, awesome shop communication tool .. I'm loving it.

Shoppy Az
Australia
Over 2 years using the app

Support

App support provided by Shopify.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

April 14, 2020

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, store analytics, Online Store, Shopify admin, other services

  • Edit customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • View discounts

    Discount codes and promotions

  • Edit marketing

    Marketing events

  • View store analytics

    Analytics

  • View Online Store

    Online Store pages, checking for web cookies and conversion tracking pixels, theme

  • Edit Shopify admin

    Email sender configuration, files, legal policies, Shopify Home

  • View other services

    Apps

  • Edit other data

    Brand settings, checkout settings, locales, price rules, billing

More apps like this

4.5 out of 5 stars 2571 total reviews Free to install
Email marketing, SMS, & WhatsApp that turn messages into sales
4.7 out of 5 stars 1047 total reviews Free plan available
Drive sales with email marketing, SMS, forms, and automation
4.8 out of 5 stars 1791 total reviews Free plan available
Grow Sales via Email Marketing, PopUp, Push Notifications, SMS

Want to add an app?

Try Shopify free for 3 days