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AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Go beyond the basics with Klaviyo’s AI-first B2C CRM. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and AI customer service tools that turn browsers into buyers.
- Unify and activate real-time data from Shopify and 350+ apps across the journey
- Use Marketing Agent to read your site and build launch-ready on-brand campaigns
- Create AI-powered segments and flow triggers using historical and real-time data
- Drive conversions with personalized email, SMS, WhatsApp, mobile push & pop-ups
- Turn service moments into shopping moments with Customer Hub and Customer Agent
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, German, Portuguese (Brazil), Korean, Italian, Polish, Swedish, and Dutch
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Recharge
- Aftership
- Typeform
- Meta Advertising
- Gorgias
- TikTok Advertising
Categories
Campaign types
- Email campaigns
- SMS campaigns
- Push notifications
- Newsletters
- Pop-ups
- Forms
- Discounts
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Exit intent
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Product recommendations
- Drip campaigns
- Subscriptions
- Product reviews
- Custom campaigns
Managing campaigns
- Editor tool
- Templates
- AI generation
- Localization
- Custom code
- Custom fonts
- Bulk editing
- Import and export
- Email domains
- Consent collection
- Email capture list
- SMS capture list
- Triggers and rules
- Automations
- Targeting
- Geolocation
- Segmentation
- Tagging
- Tracking
- Reporting
- Insights and tips
- Analytics
- A/B testing
- APIs and webhooks
Managing campaigns
Pricing
External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more
Free
Free to install
Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.
Features
- Sync Shopify data–tags, catalog, coupons
- Templates for Email/SMS
- Forms & push notifications
- Segmentation & personalization
- A/B testing
- +more
SMS
$15 / month
Up to 1250 SMS/MMS credits. Includes carrier fees. Upgrade as you grow.
Features
- Multi-channel segmentation and flows
- Smart opt-in & multi-channel list growth
- SMS AI for campaign creation
- Automated two-way conversations
- Transactional SMS
- Branded SMS links
- Multi-channel A/B testing
- Customizable multi-channel attribution
$20 / month
251-500 contacts. Upgrade as you grow.
Features
- Multi-channel segmentation and flows
- Personalized product recommendations
- Reputation repair AI for deliverability
- Email AI for campaign creation
- Send time optimization
- Predictive analytics
- Multi-channel A/B testing
- 160+ campaign templates
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration and robust automation features, including flows for abandoned carts and welcome series. They value the advanced segmentation, personalization options, and user-friendly drag-and-drop email editor. The analytics and reporting tools provide deep insights, enhancing data-driven decisions. While customer support experiences vary, it is often responsive and helpful. Educational resources are also highlighted as beneficial.
Klaviyo offers a ton of great features and powerful tools, especially for building flows and creating segments. The in-app designer is stable, intuitive, and easy to work with, and the documentation is clear and helpful when you need guidance. I’ve found the platform overall very easy to use, and I really enjoy the classes — they’re informative and well done. The CSM reps I’ve worked with have also been very helpful.
Thank you so much for the positive review. We always aim to make sure Klaviyo is easy to use and intuitive!
Klaviyo's capabilities and its seamless integration with Shopify have made a real difference for my business. I hesitated to switch to it because it was more expensive than what I was using, but it pays for itself and more every month.
Really happy to hear that Klaviyo's been making a difference for your business! Glad that you made the switch, and are seeing success with Klaviyo, and we appreciate the 5 stars!
Strong marketing capabilities and automation, but improvements in event tracking reliability, documentation, templates, and customer support would make the platform significantly better for growing ecommerce brands.
Support
App support provided by Klaviyo.
Resources
Launched
September 20, 2012 · Changelog
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