Lucky Orange Heatmaps & Replay
- Pricing
-
Free plan available
- Highlights
- Popular with businesses in United States
- Rating
- 4.7 (1,298)
- Developer
- Lucky Orange LLC
Featured images gallery
Get visual analytics on what customers purchase, products they add to cart and checkout abandonment
Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.
- Recordings & Heatmaps - see what people find most interesting (and not)
- Surveys - why guess what your customers want when you can ask them yourself?
- Conversion Funnels - we pre-built them for you so you can see drop off fast
- Discovery - helps you answer pressing questions about your website visitors
- Checkout Analytics - View events for what people do on your checkout page
- Highlights
- Popular with businesses in United States
Languages
English, German, Italian, French, and Spanish
Works with
Checkout, HubSpot, Google Analytics, Zapier, OptimizelyCategories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Free
Free
- 100 sessions/month
- 30 day data storage
Launch
$19 / month
or $182.40/year and save 20%
- 500 sessions/month
- 30 day data storage
Build
$39 / month
or $374.40/year and save 20%
- 5,000 sessions/month
- 60 day data storage
Grow
$79 / month
or $758.40/year and save 20%
- 15,000 sessions/month
- 60 day data storage
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,298)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its user-friendly interface and effective customer support. Key features like heatmaps, session recordings, and real-time analytics are praised for providing deep insights into customer behavior, aiding in website optimization and boosting conversions. The addition of AI capabilities and comprehensive analytics further enhance site performance analysis. Merchants also appreciate the easy installation and features like live chat, which collectively improve e-commerce strategies and user experience.
This app is a must-have. It's, probably, one of the top 3 apps a merchant should install. It gives golden information on the customers' journey in, through and out of one's eshop.
Support is, also, excellent. Every time I needed some answers or help, they were there to answer them quickly and to the point.
So, I must say that I cannot recommend this app highly enough !
Wow! These are words we love to hear. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thank you for your review and recommendation, and you know we're here to help if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
I've been using Lucky Orange on and off for a few years now and have not found an app that is as intuitive and easy to use as Lucky Orange to view what my customers are looking at. Having an exceptional website is crucial in this era of marketing as the standards for e-commerce are as high as ever in consumers' eyes.
Lucky Orange allows me to understand the pains and weaknesses in my website.
Its new AI feature is also great! Customer service is super responsive and effective at solving my problems.
Highly recommend, and you should have Lucky Orange forever as long as your e-commerce website is up.
Wow! Thank you for sharing the Lucky Orange love. We've already shared it with the rest of our team. You're right - it's crucial in this era to make your website the best it can but, and you can take out the guessing with visitor behavior. We're thrilled that we're enjoying our new Discovery tool! We love using it too! Thanks again for taking the time to leave us a review, and don't hesitate to reach out if you need anything.
Cheers - Emilia from Lucky Orange
BEWARE. Don't hit your limit, any data on your account is inaccessible (including history) making the app useless. Reached out to customer service and was ignored. There's a no refund policy, so once the transaction goes through, your money is gone. Since I hit the limit in a day (not realizing anything and everything is counted towards the sessions), I have literally a day each month to see my data and then it's gone. Trapped for a year in this scenario. The bad experience does not incentivize me to upgrade, as I don't want to give them anymore of my money. It's not worth it.
We recognize your frustration. Until this review was posted, we didn’t have any record of any communication from you. However, our team is ready to assist you. Please send an email to support@luckyorange.com so that we can assist you in addressing your concerns and helping you find a plan that best fits your Shopify store's traffic and budget needs. We look forward to hearing from you soon.
Best regards - Kelsey from Lucky Orange
Support
Lucky Orange LLC can answer any questions you have about Lucky Orange Heatmaps & Replay.
Developer
Resources
Launched
July 8, 2014
Featured in
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