StrongHearts Native Helpline

Call, Text or Chat Online

StrongHearts Native Helpline 1-844-7NATIVE (762-8483) is a safe, anonymous, and confidential domestic and sexual violence helpline for Native Americans and Alaska Natives, offering culturally-appropriate support and advocacy.

Click on the 💬 chat icon to connect one-on-one with an advocate 24/7/365.

Our Services

StrongHearts advocates offer the following services at no cost:

peer support and advocacy
information and education about domestic violence and sexual violence
personalized safety planning
crisis intervention
referrals to Native-centered domestic violence and sexual violence service providers
basic information about health options
support finding a local health facility or crisis center trained in the care of survivors of sexual assault and forensic exams
general information about jurisdiction and legal advocacy referrals

Call: What to Expect

Anonymous: All calls are filtered through software that removes the identification of the caller including the phone number and location.
Emergency Services: The advocate’s priority is to establish that the caller is in a safe place to talk. If the caller is in immediate danger, the caller is advised to hang up and dial 911. Note: StrongHearts advocates are not able to connect callers to 911.
Assessment: If the caller is in a safe place to talk, the advocate asks what brought the caller to reach out to StrongHearts. The advocate listens to the caller and helps them identify priorities and options.
Education: Advocates provide peer support with domestic violence and healthy relationship education for all gender identities and sexual orientations.
Safety Planning: Advocates engage callers in discussions about safety planning and share service provider information. The goal is to ensure the safety of the caller and help them find local direct services.
Service Providers: StrongHearts Helpline has an internal referral database of Native-centered service providers that include both Tribal and non-Tribal service providers.
Further Assistance: StrongHearts advocates are available 24/7/365. Contacts may reach out for help as often as needed.

Text and Chat Advocacy

If it’s not safe to call, our text or online chat advocacy sessions might be a better option. Users receive one-on-one, real-time, confidential information from a trained advocate.

Unfortunately, StrongHearts Native Helpline is not able to provide internet-based services to people younger than 13. While our chat advocacy is not available to people 12 and younger, our phone services are available to people of all ages.

Chat: What To Expect

There is no need to download anything.
This is not a public chat room – it is a private one-on-one chat.
It is completely confidential and anonymous.
Chatline users are asked to complete a series of non-identifying demographics questions first.
These questions are optional and not required before beginning a chat session. To opt-out, just leave the answer blank.
When the answers are complete (or left blank), click on the Start Chat button to open a chat session with an advocate.
To close a chat at any time, click on the X in the top right corner of the chat window, followed by End Chat.

Text: What to Expect

Text is completely confidential and anonymous. The advocate will not see your phone number.
Text 1-844-762-8483 to initiate text conversation.
You will immediately receive a response notification that you will be texted back from a secondary number. The text from the second number will arrive a few moments after the notification.
When you receive the second message, you will be prompted to provide some non-identifying optional demographic information and you will be connected to the next available advocate.
Text users are asked to complete a series of non-identifying demographics questions first.
These questions are optional and not required before beginning a text session. To opt-out, just leave the answer blank.
Once you and the advocate end the session the text connection will expire, but the text log will remain in your phone.
To connect to an advocate in the future, text 1-844-762-8483.

Safety
As always, your safety is most important to us and it could be helpful to delete the entire text log once you are done so no one else can read your conversation.

Help a Friend or Relative

Are you concerned that a relative, friend or coworker may be in an abusive relationship?

Learn More

Create a Safety Plan

A safety plan is a personalized, practical plan that includes ways to remain safe while in an abusive relationship, planning to leave or after you leave.

Safety Planning

Online Safety

As always, your safety is most important to us and it could be helpful to remember to click out of the site when you’re done chatting and clear your online history. Learn more about staying safe online here.

Safety Tips

Address Confidentiality Programs

Address Confidentiality Prograns (ACP/Safe at Home) allow personal information to be withheld from being shared if it is specifically designated as confidential.