ShipStation
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 3.9 (566)
- Developer
- ShipStation
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Power your entire fulfillment operation from one platform
ShipStation is the shipping and fulfillment engine trusted by over 1 million businesses. Our powerful platform helps Shopify merchants streamline their operations, save money, and ship orders faster. Automate your process with powerful rules, get up to 90% off rates from major carriers, and manage orders, inventory, and returns all in one place.
- Automatically import orders from all channels and print 100s of labels at once
- Access global carriers to create labels, compare rates, and track packages
- Set custom rules to apply shipping presets and allocate orders to warehouses
- Create branded tracking pages, shipping labels, and returns portals
- Control inventory by syncing stock, forecasting needs, and managing locations
- Popular with stores like yours
- Based in United States
Languages
German, English, French, and Spanish
Works with
- UPS
- FedEx
- Klaviyo
- NetSuite
- Royal Mail
- Avalara
Categories
Labels and packaging
Pricing
External charges may be billed by ShipStation separately from your Shopify invoice. Learn more
Free
Free
- 1 user and 10 shipments
- Discounted Carrier Rates
- Tracking emails
- Chatbot support
Starter
$14.99 / month
Variable based on monthly order volume
- 3 users
- Unlimited store connections
- Automated rate shopping
- Return labels
- Basic automations
- Reporting
- Email support
Standard
$29.99 / month
Variable based on monthly order volume
- 10 users
- Unlimited automations
- Combine and split orders
- Bring your existing carrier accounts
- Returns and Exchanges
- Basic warehouse management
- Shipping API
- Phone support
Premium
$349.99 / month
Variable based on monthly order volume
- 15 users
- Inventory management
- Auto-Split
- Cubiscan
- Open Database Connectivity (ODBC)
- Dedicated account manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (566)
I cancelled our service more than 3 weeks ago and Shipstation continue to charge my credit card without my authority. Very buggy would not recommend using this as a shipping platform at all. Support is overseas and script based and they aren't able to resolve issues which cause delay in shipping orders.
Hi there, thank you for sharing your experience — we're truly sorry to hear about the frustration you've faced. We understand how upsetting it can be to feel charged unfairly and encounter delays in your shipping process. Please know that your concerns are important to us.
Our team has been actively communicating with you through ticket #8750127 and has provided the next steps to help get this resolved as quickly as possible. We’re committed to making this right and appreciate your patience as we work through it together.
If you have any additional questions or need more assistance, please don’t hesitate to reach out through that ticket. Wishing you a smoother rest of your week ahead.
ShipStation is THE WORST. I don't know if there are alternatives, but I loathe them to my bones. When you have an issue, you chat with someone that is EASL and each chat response takes 13-24 minutes. EACH RESPONSE. So when you have to chat for help, the roundrip costs you ALL DAY and the prize at the end is zero resolution to the problem because all they're doing is reading through the help documentation, which is where you started. SO MUCH HATE FOR SHIPSTATION. UGH.
We’re truly sorry to hear about your recent experience with ShipStation. This is far from the level of service we strive to provide. We completely understand how frustrating it can be when you're trying to resolve an issue and it feels like you're getting nowhere, especially when time is of the essence.
We did reach out to you directly via email to offer a phone call, as we’d really like the opportunity to better understand the challenges you’ve faced and to work toward a resolution that actually meets your needs.
Your feedback is incredibly important to us, and we're committed to doing better.
Update: Justin worked to get this resolved, and Shipstation has now refunded the amount charged. I will continue to use Shipstation.
Their software glitched (reviewed and admitted by the support staff), which removed a decimal point. This resulted in a customs charge being drawn from our bank account of almost $6000 instead of $60. They refuse to rectify or return the money.
Hi there, thank you for reaching out and making our team aware of this. We apologize for this frustrating experience. We have reached out and touched base with you by phone and will be following up via your open ticket once our team has additional context to provide.
Support
App support provided by ShipStation.
Or visit their support portalResources
Developer
Launched
November 14, 2011
