Zoko: WhatsApp & Instagram CRM

Zoko: WhatsApp & Instagram CRM

Pricing
From $39.99/month. Free trial available.
Rating
4.8 (278)

Use store data to chat, sell, recover carts,run segmented campaigns & more on WhatsApp and Instagram

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries.

Zoko helps e-commerce brands use WhatsApp® to recover abandoned carts, convert COD orders, send WhatsApp® broadcasts, and support customers at scale. Take orders on WhatsApp®, drive upsells, and automate customer journeys based on store or chat activity. With WhatsApp® chatbots, cart recovery flows, marketing automation, multi-agent inboxes, and much more, Zoko powers sales, support, and retention for 3000+ fast-growing DTC brands across 70+ countries. more
  • WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp
  • WhatsApp Broadcast: Market to the right customer with dynamic customer segments.
  • Order Notifications: Automate real-time order delivery alerts for your customers
  • Flows: Recover abandoned carts, collect reviews, build chatbots and a lot more.
  • ChatGPT Integration: Automate conversations and FAQs with AI-powered chatbots.

Languages

English

Works with

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Judgeme
  • Checkout Apps
  • WhatsApp API

Pricing

Starter

$39.99 / month

$0.015/conversation plus Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • ....many more

7-day free trial

Plus

$64.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Elite

$114.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick API account
  • Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

Max

$404.99 / month

Fair Use Charges per zoko.io/pricing

  • WhatsApp Catalog
  • Official Blue Tick API account
  • WhatsApp Broadcast
  • WhatsApp Review Collection
  • WhatsApp Cart Recovery
  • Flows
  • Facebook, Insta, Google Sheets, ChatGPT
  • .... and many more

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (278)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and recovering abandoned carts through its broadcast and recovery features. It offers WhatsApp automation, custom workflows, multi-agent support, and no-code chatbot setups, all integrated with Shopify. The interface is user-friendly, and the support team is responsive and knowledgeable, enhancing sales and customer engagement on WhatsApp and Instagram.

November 20, 2025

Zoko has made it incredibly easy for us to integrate WhatsApp and Instagram with our business and communicate seamlessly with our customers. It’s a powerful retention tool — the automation features have really helped us streamline follow-ups and improve repeat purchases.

A special mention to their amazing team: Chandu and Arpit were fantastic during onboarding, and Nishant has been super helpful in setting up our flows. Highly recommend Zoko to any brand looking to level up customer engagement!

Nutrova
India
8 months using the app
October 27, 2025

We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. Highly recommend it to any brand looking to scale their WhatsApp marketing efficiently!

flossycosmetics
India
8 months using the app
October 30, 2025

We’ve been using Zoko as our WhatsApp partner and I highly recommend it. The customer service team at Zoko has been excellent — responsive, efficient, and always ready to help. The app itself is straightforward and easy to use, making day-to-day communication smooth and hassle-free. So far, our experience has been very positive, and there have been several instances where the team went above and beyond to resolve issues and support us. Truly a reliable and customer-focused partner!

Thou
India
7 months using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

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