Best Practices on Maintaining your Agent Workforce

Jul 14, 2022, 4:00 – 5:00 PM

Join us on Thursday, July 14th as the Zendesk Community will showcase our best practices on how to manage and maintain your support agent workforce.

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About this event

You’re invited to join us on Thursday, July 14th, at 11 AM CDT, as the Zendesk Community will showcase our best practices on how to manage and maintain your support agent workforce. This is part two in our series, hosted by Cat Hurley (Director of Customer Advocacy), where she'll cover how to empower your team to thrive, work through growing pains as they arise, and plan ahead to handle changes in a looming turbulent marketplace. We'll also be joined by Jared Loman from Kajabi who will be sharing his expertise and experiences on our focus topic!


Be sure to submit any questions you may have ahead of time during registration. Register now to secure your spot!

Panelists

  • Catherine Hurley

    Zendesk

    Director of Advocacy

  • Jared Loman

    Kajabi

    Vice President of Customer Experience

Moderator

  • Brett Bowser

    Zendesk

    Community Engagement Manager

When

When

Thursday, July 14, 2022
4:00 PM – 5:00 PM UTC

Agenda

4:00 PMIntroductions
4:05 PMPresentation w/ Cat & Jared
4:30 PMRoundtable discussion/Q&A

Host

  • Dave Dyson

    Zendesk

    Manager of Community Engagement

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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