Reviews (1,634)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app greatly improves Shopify’s native search and filtering, especially for large or multi‑store catalogues. Customers can quickly narrow products by brand, color, price, availability, and in‑stock variant sizes. Filters and layouts are highly customizable and fast on desktop and mobile. Many highlight strong business impact and consistently describe support as fast, patient, and proactive with theme conflicts, styling, translations, and code cleanup.

September 9, 2026

The team at Boost is extremely helpful, it can be a little tricky trying to get features to work (for us it's because we have a super custom theme) but the boost team is always quick and responsive to jump in and help out with whatever we need!

The Salty Fox
Australia
Over 5 years using the app
September 3, 2026

Great app and even better customer service!

We’ve been very happy with Boost and, in particular, the level of support provided by their team. Harry and his colleagues were excellent in helping us resolve a translation issue we were experiencing with the app. They were responsive, knowledgeable and took the time to investigate the problem properly until it was resolved.

It’s always reassuring to know that there is such a helpful and capable support team behind an app. Highly recommended!

LATELITA
United Kingdom
About 3 years using the app
August 21, 2026

Fantastic app and the support staff are amazing. We had an issue with our filters on the website that prevented products loading. The support staff (Ryan and Jayson) recognized the urgency and had everything fixed within 30 minutes. Fantastic service.

Ulster Weavers
United Kingdom
Over 5 years using the app
August 15, 2026

Joseph in support went above and beyond helping me today. I could not be more impressed with the speed of the responses and the actual fixes. We have a custom site and there was an issue occurring on our end that was causing a problem for us with our back button. People kept getting sent back to page 1 when they were on page 4 or 5 and clicked on a product within. Joseph was a real hero and went beyond all expectations to provide a permanent fix. Big big fan of this company now. Thanks Joseph.

petconnection.ie
United Kingdom
Over 2 years using the app
July 29, 2026

I recommend boost for it's ease of use , and features that covers revery Merchandizer's need , they have a great support team and very collaborative,
I'm using it for optimization , search , recommendations , filters & Bundles and I'm happy with all features
The tool is handy, reliable and provides accurate Analytics.

Ted Baker.ae
United Arab Emirates
About 4 years using the app
Boost Commerce replied July 30, 2026

Hi Ted Baker,

Thank you for the kind words and for sticking with us for four years. We're glad our support team has been part of that journey.

It's great to hear Boost is covering the full spectrum of what a merchandiser needs, from search and filters to recommendations and bundles. Since you already lean on our Analytics to guide decisions, you'll be glad to know we've just rolled out a Google Analytics 4 integration, giving you an even clearer window into engagement and performance so you can keep making data-driven calls with confidence.

Thanks again for the recommendation!

July 16, 2026

Great app with some amazing features. Boost is a platform you can make your own allowing you to add more subscriptions as you grow your business.

The support you also receive is amazing, the ai bot gives you alot of insight but you still have the opportunity to speak to the support team who will do anything to help resolve or answer a query.

MKI MIYUKI ZOKU®
United Kingdom
Over 3 years using the app
July 13, 2026

We've been using this app for quite a while and we're very happy with it. Recently we tried to use another app to help our site speed and it interfered with how the Boost AI app was functioning. Ryan jumped in when I reached out for help and fixed the problem very quickly. It's very nice to have responsive support! Thank you.

Mainland Skate & Surf
United States
Over 6 years using the app
July 9, 2026

Boost AI Search & Discovery helps us organise a very large catalogue of craft products. We have thousands of products across many different brands and categories, so effective search and filtering are essential. It makes it much easier for customers to find exactly what they're looking for by filtering products by brand, theme, colour, range, and other attributes. This significantly improves navigation and the overall shopping experience.

As someone who regularly manages collections and product categories, I also appreciate how flexible the filtering system is. It allows us to create a much better browsing experience for our customers, and whenever we've needed help understanding the configuration or troubleshooting an issue, the support team has been excellent.

CraftOnline
Australia
About 5 years using the app
Boost Commerce replied July 10, 2026

Hi CraftOnline

Thank you for sharing how filtering helps manage such a large, multi-brand catalog. A smooth filtering experience really does make all the difference in helping shoppers land on the right product faster.

Beyond that, Boost has a wide range of features for conversion rate optimization, like Collection page merchandising, AI-powered search, Personalized recommendations, and product bundles, which can help you shape discovery even further across your catalog.

Hope you can give them a try and let us know how it goes!

The Boost team

June 15, 2026

Amazing app for improve the search and filters on your Shopify store. Easy to set up and does exactly what you need it to do. I have used this app for years and recently decided to upgrade my theme to match the latest version of the app. Hannah was amazing at walking me through everything and ensured she was at hand to answer any questions or difficulties to make it a seamless process. Thank you very much Hannah!

Direct Drainage
United Kingdom
About 6 years using the app
Boost Commerce replied June 26, 2026

Hi Direct Drainage,

Years of using Boost and still choosing to grow with it, that means a lot to us! Hannah will be thrilled to hear the upgrade went smoothly. Great timing too: our AI search just got a significant upgrade with Semantic search and AI synonym suggestions, now built to handle multiple languages, including Finnish, Spanish, French, Japanese, and German natively. Your shoppers find what they’re looking for, however they phrase it. Exciting things ahead for your store.

The Boost team

September 27, 2026

Excellent support as usual resolving an issue with the app. Always a pleasure to deal with.

The Glove Store
United Kingdom
About 9 years using the app