Reviews (1,628)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 9, 2026

The team at Boost is extremely helpful, it can be a little tricky trying to get features to work (for us it's because we have a super custom theme) but the boost team is always quick and responsive to jump in and help out with whatever we need!

The Salty Fox
Australia
Over 5 years using the app
September 3, 2026

Great app and even better customer service!

We’ve been very happy with Boost and, in particular, the level of support provided by their team. Harry and his colleagues were excellent in helping us resolve a translation issue we were experiencing with the app. They were responsive, knowledgeable and took the time to investigate the problem properly until it was resolved.

It’s always reassuring to know that there is such a helpful and capable support team behind an app. Highly recommended!

LATELITA
United Kingdom
About 3 years using the app
August 21, 2026

Fantastic app and the support staff are amazing. We had an issue with our filters on the website that prevented products loading. The support staff (Ryan and Jayson) recognized the urgency and had everything fixed within 30 minutes. Fantastic service.

Ulster Weavers
United Kingdom
Over 5 years using the app
August 15, 2026

Joseph in support went above and beyond helping me today. I could not be more impressed with the speed of the responses and the actual fixes. We have a custom site and there was an issue occurring on our end that was causing a problem for us with our back button. People kept getting sent back to page 1 when they were on page 4 or 5 and clicked on a product within. Joseph was a real hero and went beyond all expectations to provide a permanent fix. Big big fan of this company now. Thanks Joseph.

petconnection.ie
United Kingdom
Over 2 years using the app
July 29, 2026

I recommend boost for it's ease of use , and features that covers revery Merchandizer's need , they have a great support team and very collaborative,
I'm using it for optimization , search , recommendations , filters & Bundles and I'm happy with all features
The tool is handy, reliable and provides accurate Analytics.

Ted Baker.ae
United Arab Emirates
About 4 years using the app
Boost Commerce replied July 30, 2026

Hi Ted Baker,

Thank you for the kind words and for sticking with us for four years. We're glad our support team has been part of that journey.

It's great to hear Boost is covering the full spectrum of what a merchandiser needs, from search and filters to recommendations and bundles. Since you already lean on our Analytics to guide decisions, you'll be glad to know we've just rolled out a Google Analytics 4 integration, giving you an even clearer window into engagement and performance so you can keep making data-driven calls with confidence.

Thanks again for the recommendation!

October 14, 2026

Good tech and customer support, and friendly team members.

Eternal Spirit
Australia
3 months using the app
July 16, 2026

Great app with some amazing features. Boost is a platform you can make your own allowing you to add more subscriptions as you grow your business.

The support you also receive is amazing, the ai bot gives you alot of insight but you still have the opportunity to speak to the support team who will do anything to help resolve or answer a query.

MKI MIYUKI ZOKU®
United Kingdom
Over 3 years using the app
September 27, 2026

Excellent support as usual resolving an issue with the app. Always a pleasure to deal with.

The Glove Store
United Kingdom
About 9 years using the app
July 13, 2026

We've been using this app for quite a while and we're very happy with it. Recently we tried to use another app to help our site speed and it interfered with how the Boost AI app was functioning. Ryan jumped in when I reached out for help and fixed the problem very quickly. It's very nice to have responsive support! Thank you.

Mainland Skate & Surf
United States
Over 6 years using the app
November 11, 2026

**Title: Excellent Support and Outstanding Customer Service!**

We would like to express our sincere appreciation to Lia and the Boost support team for their exceptional assistance.

We were having difficulties configuring our color filters and identifying selected color swatches on our Shopify store.

Lia patiently guided us through the settings, provided helpful screen recordings, and clearly explained how to resolve the issues.

When we requested a more visible selection indicator for our color swatches, Lia consulted with the technical team and arranged a CSS customization for both desktop and mobile.

The result is fantastic! Selected colors are now clearly highlighted with checkmarks, making the filtering experience much more intuitive and user-friendly for our customers.

Since we do not have an in-house developer, their willingness to assist with the technical customization was especially valuable to us.

Throughout the entire process, Lia was friendly, professional, responsive, and genuinely committed to helping us improve our store.

We are extremely satisfied with the support we received.

A heartfelt thank you to Lia and the entire Boost team from all of us at Yukiwa!

We highly recommend Boost AI Search & Filter, especially for its excellent customer support.

遊絹和 ~Yukiwa~
Japan
Almost 2 years using the app
Boost Commerce replied November 11, 2026

Hi Yukiwa team,

Clear color filtering makes a real difference to how shoppers browse. We’re so glad your swatches now work the way you wanted on both desktop and mobile. Setting up filters and handling CSS customizations is what our support team is here for, especially for stores without an in-house developer. We’ll share your kind words with Lia.

To spill the beans, we’re working on swatch upgrades powered by metaobjects and metafields. We hope you’ll enjoy them!

The Boost team