Customer Success is one of the most influential tools in your toolbox and a staple of successful organizations -- but should you charge for it? Learn the answer and more on Join Nick Mehta, CEO of Gainsight, and Omid Razavi, SaaS Customer Success & Services Advisor, as they discuss: - If and when you should charge for customer success - How to create a customer success pricing plan - How to tier your customer success services Setting up a successful customer success strategy starts with knowing your customer, tailoring your product to suit their needs and offering it at a price where value is truly understood. Can't attend live? Register anyway and you'll receive a copy of the recording afterward.