Advice for how to gracefully handle mistakes often emphasizes 1) taking responsibility for the error, 2) presenting a plan for the remedy, and then 3) fixing what was wrong. Although these directions sound simple, they can be extremely difficult to execute in real life. No one finds it easy to own up to a mistake — particularly a costly one.
Why Is It So Hard for Us to Admit Our Mistakes?
Taking responsibility is always better in the end.
March 28, 2016