AfterShip Order Tracking
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Track bulk orders, reduce customer complaints, optimize on-time delivery
AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.
- Branded tracking pages with personalized product recommendations to boost sales
- Automated email and SMS notifications to reduce complaints and WISMO calls
- Centralized shipment dashboard to track shipment status and identify exceptions
- AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
- Built-in analytics to get insights into shipment status and on-time performance
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, German, French, Spanish, and Italian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo
- Loox
- Shipstation
- Gorgias
- Zendesk
- Attentive
Categories
Labels and packaging
Pricing
Free
Free to install
50 shipments/month
- 1,100+ carriers integration
- Service-level tracking updates
- Order tracking dashboard
- Branded tracking page
- Carrier estimated delivery date
Essentials
$11 / month
or $108/year and save 18%
Key features and integrations. Try Free, first month $1. Min.100 shipments/month, $0.08 per extra shipment.
- Everything in Free, plus
- Basic performance analytic reports
- Email & SMS notifications
7-day free trial
Pro
$119 / month
or $1,188/year and save 17%
Advanced tools to do more. Try Free, first month $1. Min.2,000 shipments/month, $0.08 per extra shipment.
- Everything in Essential, plus
- Product recommendation widget
- Attentive integrations
- Multilingual tracking pages & emails
- API and webhooks
7-day free trial
Premium
$239 / month
or $2,388/year and save 17%
Powerful AI and analytics. Try Free, first month $1. Min 2,000 shipments/month, $0.12 per extra shipment.
- Everything in Pro, plus
- AI product recommendation
- Product/Checkout page EDD
- Advanced analytic reports
- Custom domain for tracking page
- + more
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that boosts order management efficiency and integrates smoothly with Shopify. It supports multiple carriers, though full access requires a premium plan. The real-time tracking feature is highly valued as it reduces customer inquiries by keeping both merchants and customers updated on shipping statuses. The free plan is popular among smaller businesses, and customer support is praised for being responsive and effective.
Great experience with AterShip. Keeping our customers updated on shipping status has greatly reduced the amount of calls that we receive and help drive up our return customer rate.
This feature has been in place for some time on our Shopify site with no trouble. Today, giving 4 stars for the terrific customer service from their support team in resolving an admin issue quickly and efficiently. Thank you, Abhishek.
Updated: 2025-07-11
Every useful custom feature requires a premium subscription, with real flexibility only available on the $239/month plan. For a new or small store, the entry plan is $11/month, but most customisation is locked behind the premium tier. The duplicate cookie banner was the final straw. At this price point, I’d expect far more control and value.
Customer service was generally responsive and polite, both during regular use and when I decided to leave –they answered my queries and followed up until the cancellation was fully processed.
During the cancellation process, I was offered a 50% discount for three months, but you have to confirm cancellation several times and are forced to provide a reason just to proceed. Even after all that, you cannot actually delete your account until your paid plan expires (in my case, almost a month later). If you want to delete it immediately, you have to chase support. This feels needlessly obstructive and unfriendly to users who wish to leave.
The business model screams, “We’ll get one big customer rather than twenty happy small ones.”
Hello Glam Circle Team,
Thank you for the detailed feedback.
It's unfortunate that while we have provided answers to your queries as well as provided the necessary details along with an exception to provide full refund of the $11 you have paid for your subscription, you still felt that our application deserved a 1 star rating.
Our competitive pricing is to ensure that we can cater to business of all size and still be able to provide the basics to merchants who have different budgets and requirements and scale up to Enterprise level where customization and feature requests are considered.
While we ask our customer why they want to cancel their subscription, this is not a mandate question and at no time have we forced you to provide a reason or held up the cancellation.
Cookie policy is something we cannot override which was also informed to you during the chat conversation.
We thank you for your time in trying out our application and we recommend that in the future to cross checking the features & price comparison available on any application's website prior to subscribing to a plan as that will make it easier to decide if the price vs features is within your budget and requirements.
Regards
Philips
Team AfterShip
Support
App support provided by AfterShip.
Resources
Developer
Launched
May 9, 2012
Featured in
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