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Quarterly Consumer Newsletter
Spring 2020

Energy in the time of Covid-19

Some helpful links to understanding energy choice, and other consumer options.

The American Coalition of Competitive Energy Suppliers and its members hope this update finds you, your family, and your co-workers safe and healthy during this uncertain time. ACCES is committed to providing educational content for energy consumers and understands that with the upheaval and uncertainly caused by the COVID-19 pandemic, two big issues are scarcity and security. As the country redefines working from home, sheltering-in-place, and carving out new roles to ensure systems continue to run, a real concern is access to energy and cost incurred.

ACCES is available to provide resources for consumers to better understand their options which can include service from a third-party retail energy supplier, community solar programs, and other energy-related home products.

For a primer on how to understand third party energy retailers, ACCES recommends starting with our video: What is Energy Choice. This video offers an overview on the steps to working with a retail energy supplier and what factors to consider when reviewing available offers. Our Energy User Quiz is another good place to start to determine what options may work best for your household.

We also invite you to read more about renewable energy options here. In a consumer survey released by ACCES in 2017, the results found that renewable energy options were a top factor for consumers when selecting an energy product.

Be sure to follow us on Twitter, as well as our Facebook page to stay up to date on the latest ACCES news. We have some exciting new content to share later this spring about consumer shopping trends, we’ve included a graphic from our survey that demonstrates consumer satisfaction with their energy suppliers. We look forward to seeing everyone back in this space soon.

 

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