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* 1. How easy is it to contact your practice?

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* 2. What are the issues (if any) you face when contacting your practice?

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* 3. How much time do you spend trying to contact your practice for simple requests like ordering prescriptions or making appointments?

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* 4. How easy is it to get a response from your practice to a query?

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* 5. Do you delay making contact with your practice until you absolutely have to?

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* 6. How was your experience of contacting the practice during the COVID lockdown?

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* 7. During the COVID lockdown, how did you contact your practice?

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* 8. Do you know that you can get treatment for many routine health problems without having to see your GP, at local pharmacies and by self-referring to certain specialists?

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* 9. Are there any barriers which might stop you from accessing online health care services?

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* 10. How often do you visit your practice website?

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* 11. For any minor health issue, where would you go to get help?

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* 12. Would you be happy to have a telephone consultation?

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* 13. Would you be happy to have a video consultation?

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* 14. If you want to contact your GP, what would be your first choice?

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* 15. When you contact your GP, how long do you expect to wait until you get a reply?

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* 16. How often do you feel frustrated  by the admin process at your practice?

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* 17. There are now many ways you can see your GP. Please rank your preference below:

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* 18. Are there any further comments you would like to make?

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* 19. Please tell us what best describes you? Please mark all applicable answers.

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* 20. What is your gender?

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* 21. What is your age?

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* 22. What is your ethnicity?

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* 23. Which GP practice are you registered with?

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* 24. Which GP practice are you registered with?

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* 25. Which GP practice are you registered with?

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* 26. Would you like to be involved/ kept up to date about local campaigns to reshape and improve healthcare services in Salford?

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